Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.4
1,544 reviews
5 stars
598
4 stars
319
3 stars
154
2 stars
104
1 star
369
JB
John Boi Baseball
5 days ago
1.0
I had a pickup order and it said it was ready for pickup. I show up to see a long line of other people waiting for their pickup orders. After spending 20 minutes of waiting, the lady behind the cashier asked everybody but me their names to check their orders. She found out that my order was ready the entire time and I was waiting there for nothing. Completely ridiculous. Why are they hiding food in the back kitchen and not putting it on the pickup shelf where people can see if their order is ready or not.
Reply to owner: I contacted customer service immediately after this fiasco and they offered me an apology and nothing else. Ridiculous. I want a refund for my meal.
RM
Rob McCall
6 days ago
5.0
I live one block away... Vivian is the best supervisor that they have ever had. I will begin frequenting them again because of the excellent experience I just had with her and her staff
LH
Lucy Hansen
May 4, 2026
1.0
There were probably 10 workers there and one girl worked the line while the rest laughed and talked. They were out of multiple meats and rice and only one employee was in the kitchen. It was a mess and they were out of nearly all soda. I asked a girl if she could check on the soda for me and I never got a response. I spent extra money to get a big soda and they were out of anything I wanted and I'm really not too picky :( I spent 10 minutes waiting for a greeting and 20 minutes waiting for food. I'm good on this location.
KH
Kelly Hopkins
May 2, 2026
1.0
This review is a direct reflection on how the manager Christian treats the line. The four minutes that I was there was nothing but derogatory speech to the line. I would never positively contribute when spoken to like he spoke to every single person working there. It really is sad.
TH
Trena Hunter
Apr 27, 2026
1.0
Service SUCKS!!!! An hour after they opened, the lady tells me “we’re out of both types of chicken”. Then tell the next person in line “3 minutes on chicken”. Long story short, I had to pay for steak when I wanted chicken. She didn’t tell me three minutes, she said they were out. They were scraping for sides, Thank God they had all the sides because normally they run out of sides also. I keep saying I’m never going there again but it’s right by my house. It pays to just go on to the 39th location. It’s always fire and they ensure you leave satisfied.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill Main Street KC?
Chipotle Main Street KC is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Kansas City?
It is located at 4851 Main St, Jackson, Kansas City, MO 64112, across from the Plaza Library.
What dining services does Chipotle Main Street KC offer?
They offer in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Main Street KC?
You can order online through their website https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity program.
Does Chipotle Main Street KC support the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers.
What are some dessert options near Chipotle Main Street KC?
Nearby dessert options include Fifth & Emery Frozen Yogurt and Chocolate, Yogurtini Plaza, and Yogurtini Self Serve for frozen yogurt and ice cream treats.
Are there other dining options close to Chipotle Main Street KC?
Yes, nearby restaurants include The Mixx (American cuisine), Banksia South Plaza (Australian restaurant and bakery), and Nekter Juice Bar (smoothie and juice).
What nearby facilities can help me plan a visit to Chipotle on Main Street?
Kansas City Public Library - Plaza Branch is directly across the street, a great place to visit before or after dining, and USPS is nearby for mailing needs.
How can I contact Chipotle Mexican Grill Main Street KC?
You can call them at +1 816-756-5158 or email mo.0648.mainstreet@chipotle.com for inquiries.
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