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Brand Certified

Chipotle Mexican Grill

3.4
(1544 reviews)

Business Details

4851 Main St, Kansas City, MO
64112, United States
(816) 756-5158

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4851 Main St, Kansas City, MO
64112, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.4
1,544 reviews
5 stars
598
4 stars
319
3 stars
154
2 stars
104
1 star
369
  • JB
    John Boi Baseball
    5 days ago
    1.0
    I had a pickup order and it said it was ready for pickup. I show up to see a long line of other people waiting for their pickup orders. After spending 20 minutes of waiting, the lady behind the cashier asked everybody but me their names to check their orders. She found out that my order was ready the entire time and I was waiting there for nothing. Completely ridiculous. Why are they hiding food in the back kitchen and not putting it on the pickup shelf where people can see if their order is ready or not. Reply to owner: I contacted customer service immediately after this fiasco and they offered me an apology and nothing else. Ridiculous. I want a refund for my meal.
  • RM
    Rob McCall
    6 days ago
    5.0
    I live one block away... Vivian is the best supervisor that they have ever had. I will begin frequenting them again because of the excellent experience I just had with her and her staff
  • LH
    Lucy Hansen
    May 4, 2026
    1.0
    There were probably 10 workers there and one girl worked the line while the rest laughed and talked. They were out of multiple meats and rice and only one employee was in the kitchen. It was a mess and they were out of nearly all soda. I asked a girl if she could check on the soda for me and I never got a response. I spent extra money to get a big soda and they were out of anything I wanted and I'm really not too picky :( I spent 10 minutes waiting for a greeting and 20 minutes waiting for food. I'm good on this location.
  • KH
    Kelly Hopkins
    May 2, 2026
    1.0
    This review is a direct reflection on how the manager Christian treats the line. The four minutes that I was there was nothing but derogatory speech to the line. I would never positively contribute when spoken to like he spoke to every single person working there. It really is sad.
  • TH
    Trena Hunter
    Apr 27, 2026
    1.0
    Service SUCKS!!!! An hour after they opened, the lady tells me “we’re out of both types of chicken”. Then tell the next person in line “3 minutes on chicken”. Long story short, I had to pay for steak when I wanted chicken. She didn’t tell me three minutes, she said they were out. They were scraping for sides, Thank God they had all the sides because normally they run out of sides also. I keep saying I’m never going there again but it’s right by my house. It pays to just go on to the 39th location. It’s always fire and they ensure you leave satisfied.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill Main Street KC?

Chipotle Main Street KC is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Kansas City?

It is located at 4851 Main St, Jackson, Kansas City, MO 64112, across from the Plaza Library.

Brand Certified Facts from Chipotle Mexican Grill

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Certified May 17, 2026Yext Knowledge Graph
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