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Chip's Chocolate Factory

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About

Chocolate Shop
Celebrating 38 Years! We are a family owned and operated Kansas City based small-business. Since we developed Kansas City Fudge® and opened for business in June of 1983, sweet-tooth's from all over the globe have been treated to a special experience in "chocology". We make every batch of our famous Kansas City Fudge® using techniques that were developed over 100 years ago when the confection known as "fudge" was first discovered. Our beautiful marble tables, hand utensils, and copper kettles are original to when we opened for business 38 years ago, and stand as a silent but unwavering commitment to use the finest techniques and the freshest ingredients. Our 38 year evolution into a nationally (and internationally!) known premium confectione

Location

Chip's Chocolate Factory
2450 Grand Blvd, Kansas City, MO
64108, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.