Charlie D’s is a staple in Kansas City. We have been providing great customer service and excellent food for 30 plus years! Known for our fried to perfection, golden brown fish dinner. We do offer sides items like macaroni and cheese, coleslaw, hush puppies, collard greens, and yams and so many more. All food is cooked to order and prepared in our kitchens. We are a fast casual take out and delivery restaurant and we do offer catering services
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.