Arby's

Reviews

• KB

  Kelly Barrows

  1 day ago
  3.0
  Went to this location recently, they didn’t have most fountain drinks and didn’t have my usual, ice tea. Menu is kinda kinda confusing. It doesn’t have the slider options on there. Also the steak bite bowl came with tater tots, not mashed potatoes like the picture shows.
• SS

  Shannon Saluzzi

  4 days ago
  2.0
  Bought 5 cups of cheddar to dip our fries and potato cakes in and when I opened my cup it it wasn't but 1/4 full, all the other cups were the same way. I paid 75 cents a cup for each one of them such a rip off.
• DH

  David Holecek

  Sep 12, 2026
  2.0
  Service in this location has absolutely gone down hill. I used to choose this location for the service as the food is usually good when you have a good customer service routine. Now, you wait what seems like forever for your order to be fulfilled. Then you hope your order is correct. This visit I placed an order to be picked up at 520pm. Got in line at 521pm and didn't get out of line until 540pm! There was one car already at the drive thru window and me, that's it. At 521 was told they were still making my order and pull forward. 527 the vehicle in front left and I moved to window and waited. Waited for at least 5 to 6 minutes before even being acknowledged at the window only to get handed a big missing one of my sides. Got that corrected and was getting wrong drinks poured, fixed that and finally got out of there. The employee that helped me was mumbling and so soft spoken I heard nothing of what he may have said. I'm not sure where the customer service quality fell off but it has been a slow go when stopping here for at least the past 6 months or better. Food was ok but still didn't get condiments I asked for either I noticed when I got home. This kind of service and wait times is what is hurting Arbys bottom line and probably the source of your drop in customer base and why stores are closing.
• AH

  Adri Hoopes

  Sep 4, 2026
  1.0
  My mom and I came to this location for dinner tonight. I got my usual, beef and cheddar meal. That was totally fine, if a little messy. My mom tried something new, and got their new steak and potato bowl...that was a mistake. Not only was it disappointing(it is just their steak bites in a bowl with cut up potato cakes), but she also found a piece of PLASTIC PACKAGING in her food. It looked like the corner of one of the big bulk sauce bags. My fiance and I come to this Arby's every once in a while, and honestly we always have an issue with things being forgotten, but I have been willing to look past that, human error happens. But I think after this experience we won't anymore. I'd rather not risk choking on plastic.
• RD

  Robert Dykes

  Aug 21, 2026
  1.0
  There Diet Coke has Coke going through the lines and they do not care. Would love to talk to the district manager