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Wingstop

3.2
(913 reviews)

Business Details

11825 East 40 Hwy, Independence, MO
64055, United States
(816) 353-9464

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Independence East 40 Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
11825 East 40 Hwy, Independence, MO
64055, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 1:00 AM
Saturday10:30 AM - 1:00 AM
Sunday10:30 AM - 12:00 AM

Reviews

3.2
913 reviews
5 stars
345
4 stars
141
3 stars
84
2 stars
67
1 star
276
  • DB
    Daniel Benoit
    Oct 2, 2026
    1.0
    The coworkers was disrespectful, I saw them call the cops on someone that was just trying to DoorDash. They even banned him, The guy was not even from around the area He’s not even From this state!!!
  • DB
    Daniel Benoit
    Oct 1, 2026
    1.0
    The manager banned me from the premises after being in the kitchen flashing out in front of everyone All I was doing was trying to get a order from the store that I messed up the name on And this guy with a wig was really rude along with all the other coworkers. Whatever happened in that lady that caused her to go off on the phone with that person She should have never been on phone and she should have never brought that to work.. In fact that whole crew on the date of 10/1/2026 as a business man, I would fire them, rewind the camera to that date at about 5:00 pm, and you will see. But as for as my concern Forgive me for my anger, I did curse at your employer but I did not threaten her, or him, but they tried to call the cops on me but I never even have situations like this, but that’s not professional.
  • DK
    devin kinny
    Sep 29, 2026
    1.0
    09/29/26 placed an order through the app used my points to get two free chicken tenders and then paid 2.19 for two additional tenders walk in the store tell the lady my name she proceeds to tell me your not blank theyve already picked up the order for blank then walks off as if the conversation was over then and there proceeds to talk to her coworkers in front of me like im not there long story short i didnt get my chicken tenders and they tried to refund me told em keep that shit goofiest pickup encounter ive had in my 26 years of living im still in shock the lady didnt ask me to see my email conformation nothing just told me someone already picked it up and thats that dont go to this wingstop they on good bullshit owner if you see this dont reply to my shit either aint no fixing it i dont want no refund i dont want no chicken from yall no more i want yall to fire the lady that cant read nor hear dosnt seem like shes fit to be working in my opinion
  • TT
    Tilman
    Sep 27, 2026
    1.0
    Stop this place down PLEASEEE. Food quality is so poor. Shut it down if they can’t handle the business shit is so despicable.
  • AD
    Alyssa Dennis
    Sep 11, 2026
    2.0
    1st time to ever experience a Wingstop. We hardly ever go to dine in anywhere anymore, but since it was a special night for me and my guy we wanted to have a nice night out. However this was the most unwelcoming environment I have ever experienced. Was not greeted when we entered, even though about 5 to 6 staff members were visible. Had a young women say she would take our order shortly, but then asked another staff member to take our order. Which I believe ended up being the manager. She approached the register and never spoke a word to us. So we took another step closer and just started to say what we wanted to order on our own. We were not asked if our order was for here or to go, and it looks like they just bag every order up regardless. We ordered, paid, and then went to fill our drink cups. All while music was playing that was mostly not appropriate since the lobby/dining area could hear it. Staff were loud, cussing and almost working against each other and bickering rather that helping each other out. Not a team at all. Was not told how long of a wait it would be to get our food, and was a little worried as they had quite a bit of orders on their board at that time. Luckily we actually didnt have to wait too long. Found it odd that they dont have paper towel or napkin dispensers. Just a roll of brown paper towels to use. Also no trash cans at all in the facility. The floors were dirty and sticky in areas. Food was actually pretty good, but that is the only positive thing I can say. However the worst part of our visit was when the manager (Jessica) seems to get upset with her staff and proceeds to cuss out her staff all where customers can hear it. Just find it unacceptable. I know things can get frustrating, but you should never take it to that level with your staff in front of customers. Thankfully I didn't need to use the restroom while there, but apparently if you do you have to ask a staff member to unlock it for you to be able to enter the restroom. So unfortunately I dont think I will be able to try this location again. I know its not in the best area, but still do better. Please don't make your customers feel so alienated.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

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Certified October 11, 2026Yext Knowledge Graph
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