Subway

Reviews

• RV

  Ren Vazquez

  May 1, 2026
  1.0
  The absolute worst customer service ever. I'm not even joking when I say I have called 13 times to have my order canceled or refunded and not once have they answered the phone and they all directly hang up after 3 minutes of waiting. I placed a mobile order, I could NOT get it refunded through the app so I called the number that was provided to me on the app and ive also used the number that was provided to this location directly. I had to call because I had no way to get to the store. And of course someone has already claimed my food after an hour sitting in the store, I hope that the person who took it, was someone who needed it. What an absolute joke.
• MC

  Marvin Canizales

  Apr 29, 2026
  5.0
  Great service the girl Samantha great employee nice person
• KC

  Kaila Crosby

  Apr 25, 2026
  1.0
  Had placed an online order and showed up maybe 5 minutes before the ready by time. Had to wait an additional 40 minutes until my stuff was bagged and placed on the pick up area only to come home to the completely wrong sandwiches. Tried to call 2 separate times just to be left on hold. Would not recommend
• LC

  Lexii C

  Apr 10, 2026
  1.0
  I did a movie order and got like no meat on my subs and both were missing items ..
• AD

  An Dan

  Mar 29, 2026
  5.0
  I had an outstanding experience at this Subway location on N Noland Rd in Independence, MO! The store was clean, the food was fresh, and the service was fast—but what really made the visit exceptional was the manager, Brandi. Brandi goes above and beyond to make sure every customer feels welcomed and taken care of. Her positive attitude, attention to detail, and leadership truly stand out. You can tell she takes pride in her work and sets a great example for the entire team. She made sure my order was perfect and even took the time to check in and make sure everything was just right. It’s not often you come across customer service like this anymore. Brandi is a huge asset to this location, and because of her, I’ll definitely be coming back. Highly recommend this Subway if you want great food and even better service!