Sonic Drive-In

Reviews

• BJ

  Brooke Jacoby

  Sep 27, 2026
  2.0
  It’s honestly unbelievable how often customers are completely ignored at this location. Most of the ordering screens don’t work, and there’s no indication that they’re out of service, so you’re left sitting in your car assuming someone will eventually take your order. Then, when you do find a screen that works, you’re told to go through the drive-thru. Last time I checked, Sonic is designed for customers to order at the stalls. This location already has a terrible reputation for customer service, and unfortunately, it continues to live up to it. It’s especially frustrating because this is the location closest to me, and I would genuinely like to be able to continue using it. On top of the service issues, the food is also consistently disappointing. I would say 8 out of 10 times I visit, something about the food is wrong or poorly prepared. I’m not just leaving this review to complain—I would actually like to see something done. Please address the ordering screens, customer service, and overall food quality so customers can actually have a good experience at this location. Why have a business open if customers can’t reliably place an order or receive decent service?
• BV

  Britanie VanTifflin

  Sep 27, 2026
  1.0
  Service was fine, the burger was way over done to the point of hard pieces in the meat that hurt my teeth, didn't get my mozerella sticks instead they gave me tots that were stale and really hard, I gotta say I'm a bit disappointed paying $15 bucks. The poor girl seems like she's there by herself, waited for 30 minutes, kid scream crying in the background. I will never go there again.
• TW

  Tiffany Wilkerson

  Sep 20, 2026
  1.0
  0 stars its 10 am on Sunday and nobody was there. Says open online. Watched multiple people besides us pull up and having to leave when they realize nobody was there. Very sh*tty of them. We have a level 3 autistic 4 year old who only eats cheeseburgers some weeks and literally its the only thing he eats those days. This was HIGHLEY DISAPPOINTING. Music and lights were on inside, screens were on. Come on yall do better.
• CJ

  Cyndi S. Jameson

  Sep 18, 2026
  1.0
  Multiple times in the last year whenever we order a shake or ice cream there is very clearly something making it unpalatably sour. We've complained at the store, they've given us replacement drinks as a "sorry". But the problem persists. Then tonight, ordered a strawberry shake... drove all the way home before trying it....I had to trash it, there is very clearly something wrong with how they clean their machine or their mix. Anyway, I am swearing off this location.
• BP

  Beth Pendergist

  Sep 6, 2026
  1.0
  MALICIOUS ACTIVITY! I went thru drive thru earlier and ordered 2 shakes and mozzarella sticks. I ordered a strawberry shake and a peanut butter shake and told them 3 times I wanted 2 marinara sauces. It took them forever to answer the speaker which IS SUPER COMMON with all the Sonics, however the girl handed me the two shakes and one cup had a hole in it which I didn't realize at first but I asked for napkins because it was leaking all over me and I was ignored the first time but finally got her attention and received the napkins, drove off and realized it had a hole in the cup and I only received one marinara. Went back thru, got another cup to put under the cup with hole but my BIG complaint is the shakes were almost all cool whip NO WAY THIS WAS AN ACCIDENT I GET THEM QUITE FREQUENTLY BUT I thought maybe it was me so when I got home I gave my 88 year old mom hers and I didn't say anything to see if hers was okay. My mom drank it a bit and said what kind of shake is this I said strawberry and she said well all I taste is whip cream. I have tried to call literally 10 times off and on and they will not answer. I drive a convertible which is not safe in the lightening so I can't drive back up there BUT THIS WAS NO ACCIDENT!!! I'M DONE WITH SONIC 💯 BECAUSE THE PEOPLE ARE UNFRIENDLY AND ACT AS IF YOUR IMPOSING ON THEM, AS WELL!!!!