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McDonald's

3.5
(2,755 reviews)

Business Details

16235 E Hwy 24, Independence, MO
64056, United States
(816) 257-0700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16235 E Hwy 24, Independence, MO
64056, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 16235 E Hwy 24 in Independence, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,755 reviews
5 stars
970
4 stars
589
3 stars
543
2 stars
220
1 star
433
  • RH
    Rick Helms
    Oct 2, 2026
    1.0
    Ordered a # 9 Large meal and they got my order wrong . I’m highly allergic to tomatoes and they give me food with tomatoes. Furthermore the staff is nothing but teenage kids that have a severe attitude problem. Especially when they throw your food at you and stare you down .
  • ES
    Erica Stanley
    Sep 28, 2026
    1.0
    Had the worst experience tonight first I ordered 2 separate orders an got to the pay window an i needed to use the same card twice an manager was no where to be found so had to send money to a different card, then get to the window for my food an the girl ask what my order was so I told her she gives me my first bag an then hands me the 2nd one an the medium fry wasn't even halfway filled so I asked her to fill it an so she did an then she shut the window an I had to wave to get her attention an she opened it back an I asked for my drink an she told me I didnt order one an I said I had 2 separate orders 1st one was the 2 cheese burger combo an she still just said I didnt pay for a drink an looked at me stupid I said I ordered an large dr pepper with my 2 cheese burger meal an she just rolled her eyes an gave me the dr pepper very rude an dont even know how to do her job u should always know what ur customer ordered I even tried to give her both receipts an she didnt take them an then closed the window on me ill never be back to this location an by time I got home my food was cold so a waste of money !
  • CC
    Chris Clasby
    Sep 18, 2026
    1.0
    I come here almost everyday in the morning, my favorite mcds but tonight who ever the manager is needs a lesson in customer service and manners. I've managed restaurants I know how people can be difficult but if I come through your drive through at about nine on a weeknight and I get home and am missing part of my food, all my chicken nuggets for my kids, it is very inconvenient but I understand that stuff happens. But I do not expect the manager to act like I'm trying to scam them for not bringing my bag back which I had my receipt I was just through, would you rather remake all my food cause I brought everything back to show you that the eight nuggets weren't in my bag, and so my kids can stay up even later waiting to eat on a school night. Sorry my family like most people like to eat while it's semi fresh, she tells me "sorry she doesn't have any extra nuggets" which I didn't respond I was very polite to this point, which I'm thinking extra nuggets I just want the ones I paid you for. Then after waiting she rudely shoves a bag into my hands and says next time make sure you bring your bags with you, okay next time make my food correct and I wouldnt have to, how did I become the problem, no apology for the inconvenience of driving all the way back up there, or not having my kids food, Really how much does McDonald's make annually and she's worried about 8 nuggets that I clearly have the receipt for that she wouldn't return...Your in the wrong profession yo..
  • MW
    Matthew Wayman
    Sep 1, 2026
    5.0
    This location should be a study subject for all other McDonalds restaurants. I say that in all seriousness as a long time customer, and as a courier (DoorDash). I have frequented this location since 2006 my freshman year of high school. Inside and out it is well maintained. It has a large open dining area that has options for the single person to large groups of 10 or more. Staff is helpful, attentive, and quick. Food quality is always on point as well, I don’t believe I have ever had a visit where I left thinking I should have went somewhere else. Their prices are also much more digestible as a consumer than most other franchises. As a DoorDash driver, I often choose their incredibly spacious and well lit lot as home base for work sessions. I always feel safe and I will skip orders from other stores to take offers here. They are quick and on their A game ALWAYS. Not to mention they are one of the few locations of any business open 24 hours and their late night crew is just as solid as their daytime. They also host a long running Car Show in the lot next to them on Thursdays I believe. It gets busy but they are always prepared and you can turn a run of the mill fast food visit in to an exciting evening out with the family if you so choose. It is hard to impress me, being a DoorDash driver with over 2k deliveries I have seen the worst of the worst, but I will always go out of my way to patronize this location and always refer everyone I can here. Management needs some serious recognition, as well as the entry level staff. They do a great job and it’s obvious whoever owns the store truly cares about each persons experience and their employees.
  • MM
    Mirra Mack
    Aug 27, 2026
    1.0
    I’m just gonna make this short and simple upon my visit. I agitated on spending money at this location just for the unprotective of arriving. Their parking lot was in the trash were overflow that automatically since a red flag for me upon me ordering my food again I was hesitant, but I was with my mom and decided to say I ordered my food. Pacifically a special order. I didn’t get all my order correctly. I already set my mind up to it They said that you have already put your mind with it. You’re gonna get horrible service. The young lady that took my order was sweet loving. She repeated my order accuracy that was A1. once I got my order, I was kindly pissed off when I got to the second window. I was told that I had to go forward because I was waiting on the first prize with no salt along with my burger that I want well good with no pickles no onions on me getting my order and driving 45 minutes away from this location trying to eat while I drive fries were lukewarm. Had salt on them. Nuggets were hard as a rock as expected, which is said again, is that what we have to expect from McDonald’s but until they pay the workers $15 an hour, my burger was super dry wasn’t moist at all and the patty was so dry. I couldn’t even eat it. I’m not even gonna talk about my chicken. It was dry super dry. It was supposed to be spicy. They end up giving me ranch. These are my concerns that I have with. McDonald’s order accuracy as far as productivity is secondary that should be your main focus. There should be no reason why my food is cold after I just left. Literally fries is good for seven minutes. Everybody knows that I’m trying to hold my confession instead of just going off in this, but I will never come to this location ever again I won’t recommend anybody to come to this location. Management and leadership and apparently they do not understand what product qualitative is it not the first time that I have came to this location where my food was born I’m not gonna keep spinning over $20 plus for food and it’s not actually hot and I refuse to keep doing it so I will recommend anybody that goes to this location and be worn before you go. It’s not worth you even. Entertaining

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 16235 E Hwy 24, Independence, MO?

McDonald's in Independence, MO is open 24 hours a day, seven days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.

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