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McDonald's

3.4
(1,842 reviews)

Business Details

(816) 373-9996
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16802 East Gudgell Road, Independence, MO
64055, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 16802 East Gudgell Road in Independence, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,842 reviews
5 stars
609
4 stars
356
3 stars
358
2 stars
145
1 star
374
  • AC
    Ashly Cox
    5 days ago
    1.0
    NEXT DAY- today, he gets two unsweet teas. And the window order taker says hopefully they get your drinks correct today. Yeah , no they didnt infact. It has been contaminated! By the same blk new chick who is working that window. You have to scoop ice into a cup. You cannot tell me she didnt see this chunk of whatever it is in his cup? You dont have to give me your name and you certainly dont have to worry about me calling back. Owner, Health department, City, and BBB will know your name and the blk chick at the window that clearly doesnt care or is intentionally sabotaging his stuff. Race or not be a decent human being. Some people do not need to be handling others food!
  • AC
    Ashly Cox
    5 days ago
    1.0
    My dad came through the drive thru and he is a regular at this location. He ordered 4 unsweetened teas that he takes to work with him. He cannot have sugar. He confirmed at the second window they were 4 unsweetened teas. The new blk girl that works the window said yes. He gets down the road and the 2 teas were all sweet. I encouraged him to go back to correct it. He did. Then found out the other 2 twas were half and half by the time he got to his job. Moral of the story. He had the nasty taste in his mouth from the oringinal drink so this entire time he is thinking he got it corrected and just had the nasty taste in his mouth from their nasty sweet tea. He within minutes of drinking his tea , was really sick. Again cannot stress this enough .. the receipt was correct, the order taker did exactly what he was suppose too. The new blk chick at the window is not giving a damn what she is doing. I call and speak with manager who refused to give me her name let alone any information regarding management or owner. After explaining what happened she rest assured nothing like this would happen again. We ended the call. NEXT DAY- today, he gets two unsweet teas. And the window order taker says hopefully they get your drinks correct today. Yeah , no they didnt infact. It has been contaminated! By the same blk new chick who is working that window. You have to scoop ice into a cup. You cannot tell me she didnt see this chunk of whatever it is in his cup? You dont have to give me your name and you certainly dont have to worry about me calling back. Owner, Health department, City, and BBB will know your name and the blk chick at the window that clearly doesnt care or is intentionally sabotaging his stuff. Race or not be a decent human being. Some people do not need to be handling others food!
  • MT
    Molly T
    Sep 23, 2026
    1.0
    i was told to pull up for my spicy ten nuggets. i had to wait about 15 mins for my food but i couldn’t even get it because i have other places to be. i understand having to wait but 15 mins for a fast food place is crazy. i ordered one thing.
  • JM
    Joseph Miller
    Sep 12, 2026
    1.0
    I ordered a bigmac combo meal today, 9/12/26, I got 2 lrg order of fries and med coke and a bigmac, or at least I thought it was... it came with one burger broken in half and each half put on each layer. So it looked like a bigmac but wasn't... Just lost a customer!!!
  • AC
    Adam Coen
    Sep 7, 2026
    2.0
    Just getting drinks but when we pulled up to the 2nd window the lady didn’t give us a cup holder for are 3 drinks and when my wife politely asked for one, she gave her a look and said “Have a nice day.” And my just drove off because she doesn’t like confrontation with people. That was rude and disrespectful, and my wife was upset the whole ride home.

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