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McDonald's

3.3
(3,030 reviews)

Business Details

11115 E 23rd St, Independence, MO
64052, United States
(816) 254-6667
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11115 E 23rd St, Independence, MO
64052, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 11115 E 23rd St in Independence, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
3,030 reviews
5 stars
951
4 stars
576
3 stars
642
2 stars
293
1 star
568
  • TP
    TruB, B, or just Bryan Paddock
    4 days ago
    4.0
    Doordash from there is usually on point.
  • SR
    Stevie Reding
    Aug 5, 2026
    1.0
    They were kinda rude and being sketchy when I came in to get my coffee at 4 in the morning I wasn’t satisfied at all
  • TS
    Timothy Sutterby
    Aug 5, 2026
    1.0
    Can we just hurry up and fully automate all fast food places?
  • SV
    santina vega
    Aug 2, 2026
    1.0
    I had a very disappointing experience at this McDonald's. I ordered meals with **large drinks**, but when I got to the drive-thru window, they handed me the wrong size. Before they gave me the drinks, I politely let them know they were supposed to be large. Instead of simply correcting the mistake, the employees argued with me and told me I needed to drive all the way around again. After going back and forth, they finally remade the drinks, but then they **mixed up the drinks**, giving us the wrong beverages. I had ordered a **Diet Coke** and an **Orange Hi-C**, and they were switched. I own a business directly across the street, so I've been coming to this McDonald's for many years. I used to enjoy stopping here regularly, but ever since the newer crew started working, I've experienced repeated complications and a noticeable decline in customer service. When I asked to wait for the correct drinks, I was shocked when staff said they would **call the police** simply because I wanted to wait for my order to be fixed. I never expected to be treated that way over a simple order correction. Everyone makes mistakes, and I understand that. What was unacceptable was the arguing, the incorrect remake, the poor customer service, and the unnecessary threat to call the police instead of resolving the issue professionally. As someone who also owns a business, I know how important it is to treat customers with respect and simply fix mistakes when they happen. I hope management takes this feedback seriously and works to improve the customer experience.
  • TB
    Terry Brandy
    Jul 23, 2026
    1.0
    Noone here and got pulled for fresh hashbrowns. Still cold and even worse didnt put ice in my drink??? Go down to the next mcds

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Independence, MO?

McDonald's in Independence, MO is open 24 hours every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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