American Way Smokehouse in Independence, Kansas City, MO, serves the best Kansas City BBQ, crafted with authentic, slow-smoked techniques. Enjoy tender brisket, ribs, pulled pork, famous burnt ends, and classic sides like mac & cheese, coleslaw, and baked beans. We offer dine-in, takeout, online ordering, and catering for weddings, parties, and events. Visit our website to explore our menu or book catering. Savor bold, fresh BBQ made daily with premium ingredients, perfect for family dinners or gatherings. Inspired by freedom, faith, family, and friends, we’re a local BBQ legend. Open Mon-Sat 10 AM-8 PM, Sun 10 AM-5 PM. Call (816) 663-2021 or visit today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.