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McDonald's

3.2
(1581 reviews)

Business Details

2221 Happy Lane, Excelsior Springs, MO
64024, United States
(816) 630-4121
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2221 Happy Lane, Excelsior Springs, MO
64024, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.2
1,581 reviews
5 stars
428
4 stars
320
3 stars
331
2 stars
159
1 star
343
  • CC
    Cooper
    May 12, 2026
    2.0
    Let me put it this way, no matter under what circumstances, even when there is literally no excuse, they are always, and I mean always going to be slow no mater what. If you go here be prepared to wait 15 minutes per item on your order, assuming it's the middle of the day and you're the only one in both lobby and drive thru. That being said, that's my main complaint, there is a lot of other stuff but all that's minor, and even the stuff you'd consider to be big is just so barley noticeable. If it wasn't so slow you'd probably not notice most of the stuff I would complain about. If you're going inside, be aware the kiosks normally do not print receipts, sometimes they do but it seems to be the exception; so if that's something you care about, drive thru or counter is probably a better option, but again, this is one of the minor things, and is subject person to person. They seem to have a hard time hearing through the drive-thru, but I think that's more of a thing to do with their speakers rather then them, so do please be patient, at least as far as going through drive thru. It could also be the fact that it's right next to a car wash, so it could be background noise that's making it harder for them with the drive thru. Again, good place, it's mainly just the speed of which it goes that's the main thing.
  • CP
    Candice Palmer
    May 3, 2026
    3.0
    The drink area needed some attention. I watch an employee’s go over there twice to get on her phone. But she never once took a rag to clean it. The girl that took our order is not friendly at all. Whole hum was her attitude. Also I ask her if they had sweet tea and she said they were out but I could drink the one without. How difficult is it to make and Walmart is right across the street if you need sugar. Lazy is all it was.
  • DG
    Derek Gardner
    May 1, 2026
    1.0
    I wish I could rate the food but after being ignored in line for 10 plus minutes and the staff staring at the line out the door I left. I went in with my family, with the intention of my child playing at the play park. However after employees ignoring customers, and only “dealing” with door dashers I left. I’ve been going to this location since November. In 20 plus years of eating McDonalds this is the worst location I’ve been to across the board in multiple states. The managers were more concerned with laughing and joking rather than take an order. I know McDonald’s is a multi billion dollar business, and the fact I wolnt eat there doesn’t affect there bottom line. I’ll will still take my business elsewhere. Arby’s and sonic have way better service.
  • NM
    Nathan Mcgregor
    Apr 24, 2026
    1.0
    The absolute slowest drive thru I’ve ever experienced. And yes, I’m being this petty. I had time in my 45 minute wait to think about this. You could door dash a Walmart order and cook it before you ever got close to the window to pick up your order…. Coke was crisp.
  • LL
    lostviet
    Apr 22, 2026
    1.0
    MC D what are you guys doing! Why the hell dose it take 20 mins to make a happy meal just a plan with cheeses burger nothing more 20 dam mins? There was one van in front of me, yet the 3 cars behind me was severed before me… yet acting like I’m the AH for going inside asking where's my child’s meal at!! PLAN CHEESES BUGER bun cheeses meat bun and done! 20 mins. Make it make since

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