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McDonald's

3.2
(1,605 reviews)

Business Details

2221 Happy Lane, Excelsior Springs, MO
64024, United States
(816) 630-4121
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2221 Happy Lane, Excelsior Springs, MO
64024, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2221 Happy Lane in Excelsior Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,605 reviews
5 stars
428
4 stars
320
3 stars
334
2 stars
161
1 star
362
  • DT
    Danika Trober
    1 day ago
    1.0
    Went to get dinner, waited a whole hour almost two at the speaker, went to the window waited another hour knocked on the window just for them to say there closed, they didn’t tell nobody they were closed and they won’t give me a refund.
  • JK
    JD Kearns
    Jun 30, 2026
    2.0
    Definitely very slow service, and a lady came in from drive thru waiting for a pick up order that wasn't coming either. The service was nice, and she held the door for us. The play area looked dirty. I would guess the manager here needs some quality training.
  • AH
    Ashley Hill
    Jun 29, 2026
    1.0
    Worst place ever. if you come for lunch on work break most people will pay just to leave with no food. Should honestly shut down at this point. No one cares here.
  • AM
    Addyson Molburt
    Jun 26, 2026
    1.0
    Worst staff I’ve ever came encounter with at any McDonalds and I’ve been to several traveling from Illinois to Virginia, Florida, Texas, Colorado to here… sooo many and I’ve never seen roaches crawling on a floor or walls like that out in the light in plane sight is so absurd to me I thought lights made them run… Sadly I have a strong feeling the employees are actually friends with them..
  • NW
    Novalee woody
    Jun 6, 2026
    1.0
    I’ve had MULTIPLE issues with this McDonald’s. I will say I have held my tongue because the people working the customer service positions aren’t fit for these positions. I simply can not get upset with them. But… I can get upset with the person running this location… My first experience at this location, I came 15 min before 7 am not many people in front of me. The kid working the window was in complete nervous shock, I’d say. He asked what my order was, I kindly told him, he then asked if I had paid yet. I then was told to pull into curbside parking. (My order was two drinks and a McGriddle.) I waited probably way too long before going inside. It was now 7:20. I watched the manager (I think) grab my food and hand it to me which took all of 5 seconds. Now we get to tonight, where I thought I’d try again. A family member picked up dinner and brought it home for us. Had everything but was missing a McChicken, this was the main thing in my meal so I headed up to McDonalds. I waited 37 minutes for this sandwich…. 37 minutes!!! Inside. The kid that helped me out told the other kids making the food and they told him hold on. At the time McDonalds was not busy… I watched and waited. I never got to speak with a manager, but I could not even be upset with this kid because he did not deserve to get my piece of mind… Last thing! I do not understand how this location will be able to handle 24/hour when they struggle this much… this location always has problems with wet floors no matter the weather, the tables are always trashed, it smells not like McDonalds. And the playroom is always this way too. I don’t even believe it’s up to cleanliness standards… I will gladly come and turn this place around… it is crying for help everytime I come in there. But for now friends…. I won’t be coming back unless it’s to make some money, and good money.

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Certified July 05, 2026Yext Knowledge Graph
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