Capriotti’s Sandwich Shop serves hand-crafted subs made with premium meats, slow-roasted hand-pulled turkey, American Wagyu beef, and flavorful chicken, steak, and plant-based options. Our award-winning sandwiches now feature bigger portions and better value, including cheesesteaks with 25% more meat and new $9.99 Duos. For nearly 50 years, fans have loved classics like The Bobbie®—voted “Greatest Sandwich in America”—along with unique favorites like the Capastrami®, Cole Turkey, and Wagyu Cheesesteaks. Order for pickup, delivery, or catering and taste why Capriotti’s is the go-to choice for craveable subs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.