McDonald's

Reviews

• PK

  Patrick Kenny

  5 days ago
  1.0
  Service is HORRIBLE. I ordered two mcdoubles at 4:21 in the drivethru. They had me pull up and apparently forgot about me. Eventually I wennt in and asked about my order. They said they would check. . . And then apparently forgot again. I had to ask twice more. I got my order at 4:42. and it was cold.
• TE

  Tiernan Eccles

  Oct 31, 2026
  1.0
  I’ve never had to wait longer in my entire life to get nuggets and fries, it took an hour for them to get to me, even after I repeatedly asked how the order is going to make sure they hadn’t forgot.
• AL

  Alex Leon

  Oct 28, 2026
  1.0
  I placed a mobile order. Showed up at 2:30am, got in line and the line just did not move, there were about 3 or 4 cars ahead of me and both lines were full. I waited for 40 minutes, watched the sign turn to breakfast so I knew I wouldn't be getting my order anyway and got lucky that the car behind me left so I could also back out. They still hadn't taken an order when I left. 40 minutes is absolutely ridiculous. I wish I could give less than 1 star.
• LG

  Lakeiya “Bee Pea” Gooden

  Oct 25, 2026
  1.0
  That terrible trifling no good manager DIANA or however you spell it it so terrible and trifling and needs to be fired I waited in line for over 10 min because she was laughing hanging out of the dive through window talking and laughing and taking fries from a customer then she told that customer to pull up to the third window proceeded to give him her phone number before coming to the window asking what my order was then saying she didn't see it walked off came back asked me was such and suck my order I said yes she processed to walk off again and yell at another team member and told them to go to the window very unprofessional food overly cold because of her lolly gagaing and then had the nerve to say that she's going to write someone else up when she's the one who needs to be fired all the drive through and doordash time were in the red get her out of that store immediately before it becomes just as terrible as the rest of the McDonald's around Columbia
• EC

  Eric Chiu

  Oct 10, 2026
  1.0
  My family had a very disappointing dine-in experience here today. We ordered through the app and selected table service. The wait for our food was reasonable, but everything arrived in a bag rather than on a tray, as it usually does at other locations. We didn’t realize an item was missing until we unpacked the food to eat. I went to the counter to ask for the missing item, but no one was there. I waited about five minutes. An employee passed by during that time, but no one acknowledged me or asked whether I needed help. Eventually, the employee who had brought our food returned. He was also handling drive-thru orders, so I understand he had multiple responsibilities. However, when I explained that an item was missing, he offered no apology and seemed impatient and skeptical. He could have asked to see my receipt or checked our table if he needed to verify the order. He gave me the missing item, but the interaction made me feel as though I was inconveniencing him. When I asked for napkins, since there was no self-service area, I received the same impatient response. Later, I found the restroom door locked. After those interactions, I didn’t want to approach the staff again to ask for access, so I chose not to use it. We are regular McDonald’s customers and usually visit at least once every week or two. Of the four locations in Columbia, this is the newest, yet it has provided by far our worst dine-in experience. The difference in service is striking. After this visit, seeing its 1.8-star rating on Google was sadly unsurprising. A missing item is an understandable mistake. Being ignored and then made to feel unwelcome when asking for it is what made this visit so disappointing.