Sonic Drive-In

Reviews

• CC

  Christine Cook

  Aug 13, 2026
  3.0
  Kiosks for ordering weren't working efficiently...kinda disappointed
• KK

  KyLee Kyle

  Jul 30, 2026
  1.0
  07/30/26 at 12:00pm. I had a peer with a mobile order in the vehicle with me when I went to the carhop. I pushed the button to order my food. Crystal, with an unacceptable tone, asked “Are you wanting to add to your mobile order?” I said yes, and attempted to order. Crystal then so kindly cut me off asking “do you need anything else”. As I had two other mobile orders…I did in fact need something else. Crystal didn’t care. She said “$11.00” and cut off the conversation. I was given zero opportunity to speak. I then heard Crystal do this to the stall to the left of me (I was in stall 10) and the woman had to push her red button again to finish her order. Crystal then did the same thing to the customer on right side of me. He called Crystal outside. I asked our Carhop, Shaylee very sweet and professional young woman, for Crystals name. Crystal felt the need to come to my window and go “What??” I then inform Crystal I have two other mobile orders. Her immediate rude response? “They will be out soon” and walked off….how do you know that Crystal? You don’t have the name of the orders. She cut me off in the process of ordering not once, but twice. Crystal had her name badge turned around so it could not be viewed. I had to get her name via other employees. Absolutely unacceptable behavior for someone who chooses their own profession. No one is making Crystal work at Sonic. After a whopping 20 minutes of waiting for 4 drinks (preorder), fries, and a burger. I could finally depart from Crystal! I watched this employee cut off 3 separate people at three different times. It was clear the other employees are put off with her behavior. Just hostile and rude, not someone I want to ever interact with. Crystal would be better off as a line cook where her human interactions are limited.
• DB

  Danyelle Baker

  Jul 26, 2026
  2.0
  We were not very happy/ satisfied with out service or order that we received. We ordered a brownie chunk blast, and a chocolate shake. Both if which were made incorrectly. The shake was not mixed at all, all of the chocolate at the bottom. And the blast only had chocolate chip chunks on top, not even brownie bits, and no chunks throughout the blast, just regular ice cream. They also forgot to bring us our spoons. (Would like to note, there were only maybe 3 other cars here.) Will not be back.
• DF

  David Friedl

  Jul 25, 2026
  2.0
  Terrible service... could not get anyone to answer on the screen... finally gave my order to a person who got it all screwed up... and they were not all that busy...
• SW

  Sydni Walsworth

  Jul 10, 2026
  5.0
  My boyfriend and I stopped here at 9pm on our way home from a day at the river. All of the staff were super kind and helpful, accommodating to our modifications, and apologetic about the wait (it was a busy, summer evening, we ordered a lot of modified food, and we waiting less than we expected!). They even gave us drink vouchers for our patience. Outstanding experience 👍