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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Buckner, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 118 East Monroe for the ultimate SONIC experience!
Was there to pick up my online order and waited over 40 minutes for it. I parked in a stall and pressed the red button and didn’t receive a reply and I could see they were busy and didn’t mind to wait. Well after 10 minutes a girl parked next to me and pressed her red button and ordered immediately. So I pressed my red button again…nothing…I pressed it a third time….still nothing. So I pull around to the drive thru bc now I’ve been there over 20 minutes. No one is working the drive thru at all….so I go back to a stall and press the red button, nothing. The girl that ordered after I arrived was delivered her food. So I call out to this red head who is working and she is so rude to me. I had to tell her I’m picking up an online order, she goes oh well you needed to check in. I tell her I’ve been pressing the button and went to the drive thru and she goes yeah well I’m busy. She was so rude and it makes no sense….if you're not answering the red buttons when pressed or working the drive through, then how the hell am I supposed to check in?!?! I was there for over 40 minutes, it was absolutely ridiculous and her attitude wasn’t needed. Best part my order was freaking wrong and the food was cold.
KN
Kirstin Nicole
Apr 25, 2026
5.0
Even when the computer is malfunctioning, the manager was 10 out of 10 on customer service. I was really impressed, especially considering it’s just faster than good job.
NS
Norm Smith
Apr 25, 2026
3.0
Understaffed. She got our order wrong to start with, mini shake not medium. She was the only car hop, taking orders, making drinks and delivering to the cars. It took ten minutes to get two shakes. Three people behind us placed their order and then left before paying because it was taking so long.
SB
Shyann Brown
Apr 16, 2026
1.0
I have lived in the community for a very long time, and every single time I go here it never ceases to amaze me that my food is wrong and the people who work here are the most outrageously rude people in the service industry i've ever encountered. Just within the last month I would say between my partner and i, who try frequently places in our small town, have had at least three bad encounters to where we've not even ordered food, we have just driven away and went somewhere else. There's an older lady that you can catch her in the mornings and she is fantastic but any other time you go there people are absolutely rude, dont listen and not helpful at all.
JF
Jessie Frazier
Mar 31, 2026
1.0
This place has the rudest manager. I feel sorry for the employees. Will not be returning.
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