I ordered a #9 and it came with no meat or cheese (just bread, lettuce, onions, tomato, mayo). I went back to the restaurant and told them and received no apology. The girl just grabbed it from me and told the guy to remake the sandwich and handed it to me with an attitude. Did not offer me anything for my inconvenience or tell me to have a nice day, nothing. I wrote to the franchise over a month and have not receive any feedback. Clearly they don't care about their customers. I used to spend my money here quite often, but will resort to coming here as last choice going forward. #1 it is too much of a hastle and #2 my business is not appreciated. Quality has always been inconsistent anyway.
Edit: I had a major brain fart and completely revewed the wrong place initially!
Fine Jimmy Johns: clean, fast, sandwiches fine too!
KK
Kevin Kempton
Jun 11, 2026
Service was fast, the food was great and the place was clean. I would encourage management to work with their staff to help them understand how important your customers are. That customers have considered their options and chosen you among all the others. Customers who walk in deserve to be greeted like you would welcome a guest into your home, care needs to be taken to ensure that the customers order is fully understood, concerns need to be addressed apologetically. These are strengths of thriving businesses. I think you can do better.
Pulled in, placed my order. I always order a roast, beef and cheddar, a very rude young girl came over the line and said they turned their toasters off early. I've ordered sandwiches from this restaurant many many times at this time of night. If you close at 9:00 p.m. You close at 9:00 p.m.. definitely feel sorry for the management that has to employ this individual.
DR
Damian reynolds
May 28, 2026
They are really fast, but they always forget to make the sandwich the way you ask so check your sandwich before you leave.