Saltgrass Steak House

Reviews

• MR

  Melissa Rasberry

  2 days ago
  5.0
  My boyfriend and I made plans to visit Saltgrass Steakhouse while vacationing in Branson. We were not disappointed. Layla was so sweet and suggested a nice lineup of seafood fondue, hand breaded tenders and Porterhouse steak were incredible suggestions. We will definitely return. Thank You Layla for great service!
• TL

  Teresa Lumley

  5 days ago
  5.0
  Mallory was a great waitress and made my birthday celebration even more special. The food was excellent and the birthday card signed by the staff and chocolate cake was very thoughtful! So glad we chose Saltgrass for my 68th birthday celebration in Branson. Joe’s thoughts- Mallory was damn good, food was great, so glad we came. 😂
• SW

  Sherry Waters

  Oct 8, 2026
  5.0
  We visited saltgrass steakhouse for the first time yesterday. Our waitress was Raina, she was wonderful and made our experience amazing. She was super friendly and was super helpful. The steaks were all amazing. We got a filet, multiple sirloins and a ribeye. All cooked perfectly. The cheesecake was to die for. We will be back our next trip to Branson
• TH

  Tammara Haworth

  Oct 3, 2026
  5.0
  We had an amazing server named Rania! She was incredibly friendly, attentive, and helpful with any questions we had. She stayed on top of our refills and checked on us throughout our meal without ever being overbearing. What really stood out was how genuinely she seemed to care about our experience and making sure we were happy. You could tell she truly appreciated that we chose her restaurant for our dinner, and that made our experience even more enjoyable. Rania was wonderful, and we would definitely be happy to have her as our server again!
• MK

  Mama Kay

  Sep 19, 2026
  1.0
  ⭐ 1/5 Stars We made our reservation at Saltgrass Steak House weeks in advance, as we were coming from out of town and had just gotten engaged! This was supposed to be our big celebratory dinner, and we were genuinely looking forward to dining here. Unfortunately, the experience was incredibly disappointing. The restaurant itself was beautiful and clean, and while our server was nice, she seemed very stressed and the overall service was poor. After being seated, it took quite a while for her to take our drink order, followed by another 15 minutes just to take our food order. We were never offered the complimentary bread, and although our soup arrived within a reasonable amount of time, our entrées took quite a while. I understand that kitchen delays are not necessarily our server's fault, but the lack of attention throughout our meal was frustrating. Our server rarely checked on us, never came back to make sure my steak was cooked correctly, and we waited far too long for drink refills. Even getting our check became an issue, as we eventually had to stop her while she was walking by just to remind her that we were still waiting. However, what disappointed us the most was our interaction with the manager, Jennifer. We spoke with Jennifer about our experience, hoping she would at least acknowledge the issues and make some effort to rectify the situation. Unfortunately, that was not the case. Instead, she made excuses, stating that our server was new, and simply apologized that we "didn't like the service." This was more than just us not liking the service. It was genuinely poor service, and when you're spending $70+ on a meal, there is a reasonable expectation of attentiveness and quality, especially at a restaurant like Saltgrass. Jennifer never offered to speak with our server, never offered to send us home with the complimentary bread we never received, and never offered any kind of solution or gesture to make things right. It was incredibly frustrating that the manager seemed more interested in making excuses than addressing our concerns. We completely understand that servers can be new, restaurants can get busy, and mistakes happen. We were not expecting perfection. However, we did expect the management team to take our concerns seriously and make some effort to improve our experience. As visitors from out of town celebrating such a special milestone, we were really looking forward to this dinner, and unfortunately, Saltgrass left us feeling incredibly disappointed. I genuinely would not recommend this location to anyone visiting from out of town. There are plenty of other places in Branson where you can enjoy a good meal and feel valued as a customer. If you're looking for somewhere to eat, I would recommend checking out Full Throttle instead!

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