Arby's

Reviews

• HD

  Hv Dd

  Sep 16, 2026
  5.0
  The new gal Leah has 10/10 customer service best personal experience with fast food yet you all definitely have a returning customer
• LM

  Logan Mcdaniel

  Sep 15, 2026
  1.0
  Staffs tone was rude., was given wrong drink size, and carbonation was clearly out on the soda but was told it wasn't.
• BR

  Brittany Rubin

  Sep 7, 2026
  1.0
  I ordered online and went to pick up my order, however I found out that the order went to the wrong location. I understand it's my fault for not double checking the location. I called the store as soon as I realized and was met with a rude woman on the phone who told me that she couldn't help me and I would have to cancel the order online. There is no option to cancel the order online. It was an honest mistake....poor customer service and over $20 wasted.
• BW

  Bob Williams

  Aug 29, 2026
  2.0
  We just left the Arby's in Blue Springs where we had lunch. > The little gal at the counter had the personality of a pet rock. > She wouldn't shut up long enough to listen to what I was asking > I was asking about an ad on Facebook . . . double meat combo for $7.00 > not available so I ordered it anyway @ $11.79 not knowing price. > iced tea was soured, so poured out and got punch > tables were dirty, full of crumbs > sandwich was just average, bun was weird texture > curly fries was just a small carton of tiny potato pieces, almost no curly sections at all. > very disappointed with our visit this time. > don't plan on going back soon, especially at current prices! > ??? $20+ for 2 sandwiches, 1 fries, and 2 med drinks???? > Not the Arby's we are used to. > Specials very few... who wants to go to a Roast Beef place and eat ham and fake cheese? > I plan on telling my family & friends of our experience there > You better change your ways, or we'll be reading about you closing just like other Arby's especially with so may other places nearby!
• AG

  Amber Gilbert

  Aug 19, 2026
  1.0
  My husband ordered online & we went to pick the order up & the assistant manager was rude & kept interrupting my husband while talking. He was trying to have them substitute something because I am anaphylactic to cinnamon & she kept interrupting again. Mind you when have been to this location many times & had no issues, She proceeded to tell us she could not do it. When we have done it many times with no issues. Update: 8/24 Terrance called us this evening & worked everything out, he is going to make sure his whole manager staff know that accommodating to an allergy is a must. He apologized many times for his teams treatment towards us & is going to cover our meal next time we visit there.