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McDonald's

3.5
(876 reviews)

Business Details

15204 Manchester Rd, Ballwin, MO
63011, United States
(636) 227-4000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15204 Manchester Rd, Ballwin, MO
63011, United States

Hours

Monday4:00 AM - 11:30 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 15204 Manchester Rd in Ballwin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
876 reviews
5 stars
331
4 stars
183
3 stars
133
2 stars
57
1 star
172
  • JC
    John Campbell
    2 days ago
    1.0
    Absolute dump do not waste your time at this McDonald's if they took care of their customers like this when McDonald's started they would no longer be in business!!! Ordered at the kiosk nobody even acknowledged me for 10 minutes and then said oh I don't have an order showing for you I got screwed because I didn't have enough time to eat after that this particular McDonald's the management and the employees do not seem to give one crap about the customers! Did not even acknowledge that I existed very rude!!!
  • RA
    Richard Armstrong
    4 days ago
    1.0
    They have significant problems with having the food you ordered available especially with pies. It's a consistent problem to ever get the pies you order Thur the app because they won't make them until you get there and they take 15 minutes. It's a problem they don't seem to care to fix so essentially you have to call ahead to make sure they make your order. Please do better, figure out a system that doesn't require you to fail your customers 80%+ of the time.
  • CE
    Christopher Echele
    Aug 22, 2026
    1.0
    I'm no longer going to order delivery or drive-thru from this location. There is almost always a mistake with my order. I bet I didn't get $15 worth of food over the last 6 months. I know restaurants get incredibly busy. Even so, please have your staff work on their accuracy. Thank you.
  • ZP
    Zachary Pyatt
    Jul 11, 2026
    2.0
    How are you going to tell me ive been waiting 10 minutes for fresh fries and then all my food is cold when it finally comes out? Like come on guys.
  • R4
    Rebel 420
    Jul 11, 2026
    2.0
    I placed my order through the app and picked it up at the counter. The employee handed me my drink, so I asked for a straw. Instead of simply handing me one, he annoyingly pointed toward the drink station, told me I could get one there, and walked away before I could even respond. Unfortunately, this isn’t the first bad experience I’ve had at this location. Customer service here is consistently disappointing, and this interaction was no exception. If this employee is that bothered by doing basic parts of his job, he should probably find one he actually wants to do.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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