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Dairy Queen Grill & Chill

3.8
(357 reviews)

Business Details

15850 Clayton Rd, Ballwin, MO
63011-2212, United States
(636) 394-2309
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
15850 Clayton Rd, Ballwin, MO
63011-2212, United States

Hours

Monday10:30 AM - 9:30 PM
Tuesday10:30 AM - 9:30 PM
Wednesday10:30 AM - 9:30 PM
Thursday10:30 AM - 9:30 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday11:00 AM - 9:30 PM

Menu

2 menus · 173 items

Explore offerings from Dairy Queen Grill & Chill on 15850 Clayton Rd in Ballwin, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

122 items

Dairy Queen (Food/Treat/Cake) - US

51 items

Reviews

3.8
357 reviews
5 stars
183
4 stars
66
3 stars
25
2 stars
24
1 star
59
  • SS
    Sharon S
    Sep 27, 2026
    1.0
    Not sure if there has been a change in management recently or not, but "buyer beware." One of my chicken strips was the size of a chicken nugget and my sundae was miniscule single scoop- nothing at all like the size in the menu photo. I went to a DQ location in St. Charles county a few days before and they had no difficulty providing an order that looked just like the items in the photos. Whatever game this Ballwin location on Clayton Road is playing- trying to skim off of the customers- it's going to catch up to you and you will lose business.
  • WC
    William Conn
    Sep 5, 2026
    1.0
    We live close by and I do love my ice cream. We have been close to this location for over 10 years and the food and service has declined massively. If you order a blizzard do not expect it to have the toppings you ordered but only dusting of whatever you ask for. I always order a blizzard with peanut butter cups and there is just little shreds of the candy in it. My wife will order a butterfinger blizzard and again no topping mixed in but flecks of candy and the past 3 visits even less and not mixed in. Mostly vanilla ice cream. This past and last visit I was frustrated with the lack of service and bad food experience so I went back through the drive thru and told them my issue. They didn’t know what to do and tried to give a small container with the topping to add for myself. At least they didn’t something? But I could have made my own treat at home this way. I don’t expect them to look like the picture on the menu but I expect to at least feel like I getting my monies worth. We will no longer visit DQ and definitely not this location. Andy’s or others will get our money going forward when we want an ice cream treat. Also, disappointed to see the same generic reply to every disappointed customer from the fan manager or owner. More insulting.
  • NT
    Nataleigh Thomas
    Aug 18, 2026
    1.0
    So I have never had an issue when going to any other Dairy Queen. However when I went to this they refused to make a small alteration to my order, when I have always been able to at any other Dairy Queen. The order was taken by a relatively new employee, so he had to get his manager whenever I asked for my alteration. When the manager came to the speaker he spoke to me very condescendingly, and made it out to seem like I was being dumb. As someone who had worked at an icecream place for years, this customer service was absolutely unacceptable.
  • MS
    Michael skaggs
    Aug 14, 2026
    1.0
    Order a mobile order waited in the parking lot for our food just to go In and doesn’t have our order even started had us repay got a 4 piece basket with gravy to order it and then for them to say they turned off their gravy at 6 pm
  • MD
    Mary Dicken
    Jul 24, 2026
    1.0
    Ordered on the app and it told me to pick up in store. I showed up in store.The door was locked and the lady that was taking out the trash told me that they had no idea how to pick up or cancel my order.Even though it said the store was open until eleven o'clock. I tried to call the store several times and none of the employees answered. And not really sure how to get my money back for my order.I guess I'll dispute it with my credit card company. I called six times and the phone just rang.And then the lady who was taking out the trash finally answered. And she told me the same thing that she had no idea, she then gave me to the shift manager who was like, oh well, if you drive back to the store, I can give it to you.Well, I don't want food.That's been sitting there for twenty minutes. That's ridiculous. If the inside is closed, the app should tell you. And not tell you to go inside and pick it up.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Ballwin, MO?

The Dairy Queen Grill & Chill in Ballwin, MO is open Monday through Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.

Is Dairy Queen Grill & Chill in Ballwin, MO open on holidays?

This Dairy Queen location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified September 27, 2026Yext Knowledge Graph
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