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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

2.8
(9 reviews)
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Business Details

99 Magnolia Dr., Glen Carbon, IL
62034, United States
(618) 656-5700
https://location.com/categories/food-and-dining/us/il/glen-carbon/jimmy-john-s-2820630349

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
99 Magnolia Dr., Glen Carbon, IL
62034, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 194 items

Explore offerings from Jimmy John's on 99 Magnolia Dr. in Glen Carbon, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

194 items

Reviews

2.8
9 reviews
5 stars
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1 star
5
  • JH
    James Hood
    Aug 14, 2026
    1.0
    This place needs help. There are always customers waiting including myself and I order online. I wait 20 minutes before coming to the store and I wait another 20 minutes. This is the same experience I get every time and it is exclusive to this location. The sandwiches are also the most subpar I have ever had at any Jimmy Johns location. Someone important clearly doesn't care.
  • YS
    Yenzie Smith
    Aug 3, 2026
    5.0
    I stopped by Jimmy John's for lunch around 1:00 PM and ordered the Turkey Tom sandwich on French bread with extra lettuce, tomatoes, provolone cheese, mayo, and a bag of BBQ chips. My sandwich was made incredibly fast, and I could watch the staff prepare it fresh right behind the counter. The bread was soft with a slight crunch on the outside, the turkey tasted fresh, and all of the vegetables were crisp and flavorful. I added a pickle and a fountain drink to round out the meal, and everything hit the spot. The restaurant was clean, the employees were friendly, and the service lived up to its reputation for being fast. It was a fresh, satisfying lunch, and I'll definitely be back the next time I'm craving a quality sandwich without a long wait.
  • EC
    Emily Cook
    Jul 30, 2026
    5.0
    Super quick and food was delicious
  • KW
    Kendall Willis
    Jul 22, 2026
    1.0
    I don’t usually post about poor food service but this is worst of the worst. I ordered two beach clubs online through delivery. Both did not come with turkey on them. I called the store to ask about it and was hung up on multiple times after I kept explaining the order was incorrect. Very poor service. I always make sure to tip and be very polite. Do not expect much from this location. If you hate customers don’t work fast food. 🤷
  • JC
    Johnnie Casson
    Jul 11, 2026
    1.0
    Ordered lunch for my son and I. Placed the order at 11:20am. Around 11:40am, I get an update saying they’re giving my order to an Uber driver for delivery, which was no big deal. After about 20 minutes of watching the uber driver in the app sit at the restaurant, I see its reassigned to another Uber driver. I watched that Uber driver sit there for about another 20 minutes and then starts to drive away from the restaurant. It’s been a little over an hour since I placed the order, so I decide I’ll just go get it myself. As I open my garage door, I see the Jimmy John’s driver pull up. I’m thinking great, at least the food is here now. The driver was nice, handed me the food and apologized for not having the correct drink. I explained to the driver that I had placed the order over an hour ago, the sandwiches I wanted toasted are now soggy. She apologized again and said I would have to talk to someone at the store. I decide I’ll go up there and have them remake the sandwiches and get the correct drinks. When I walked in I was greeted with a death stare. An employee, I’m assuming is the manager asks me what’s the problem. I said I ordered this meal over an hour ago and it was just delivered the sandwiches are cold. Before I could finish I was told that this employee “made the sandwiches themselves” and proceeded to tell me “they weren’t cold”. “They have one driver working and she’s new.” “She had another deliver that took an hour to do.” I’m not about to argue back and forth about if the food is warm or not and about all the other circumstances that quite frankly have nothing to do with me. I asked the employee “Sky” for a refund. I was told that they didn’t have time for that and that they would give me the refund when they had time. I stood there and waited. Another employee offered to run the refund for them. I told Sky that all of the issues they’re having at the store are understandable, but having an attitude is not. They said they’re doing the best they can, which is understandable. Greeting a customer with an attitude as if I messed up is the wrong way to handle it. Being argumentative with a customer is the wrong way to handle it. Next time start with an apology and make the situation right. That’s how you keep customers coming back. My family and I were very excited when we saw a Jimmy John’s being built so close to our home. It’s a shame that this had to be my first interaction. I hope Sky gets the training they need for deescalating issues with customers. Everyone has bad days hopefully this was just a one off for them.
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