Discover the best Hawaiian shave ice and gourmet ice cream in Waikoloa at Gecko Girlz Shave Ice & Ice Cream. Located in Queens Marketplace at Waikoloa Beach Resort, our shop is a top spot for family-friendly desserts in Hawaii. We serve fluffy, authentic Hawaiian shave ice topped with tropical flavors, along with creamy ice cream, sundaes, and refreshing drinks. Whether you’re exploring Waikoloa resorts, shopping, or looking for the top things to do in Waikoloa, Gecko Girlz is the perfect stop for a sweet Hawaiian treat.
Location
Gecko Girlz Shave Ice and Ice Cream Shop - Waikoloa, Hawaii
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.