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Wai'oli

About

Dessert ShopIce Cream Shop
Classic cool treats — enjoy shave ice made with locally crafted syrups, soft-serve ice cream, island made gelato and natural toppings. Level up your shave ice with single-batch local rums, plus a poolside boutique with merch like sunscreen, sunglasses, and more gear for fun in the sun.

Location

Wai'oli
5520 Ka Haku Rd 1st Floor, Princeville, HI
96722, United States

Hours

Monday11:00 AM - 5:00 PM
Tuesday11:00 AM - 5:00 PM
Wednesday11:00 AM - 5:00 PM
Thursday11:00 AM - 5:00 PM
Friday11:00 AM - 5:00 PM
Saturday11:00 AM - 5:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

Boost local visibility and reputation with reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.