Join us on a culinary journey through Asia-Pacific, rooted in Hawaiʻi. Indulge in innovative sushi rolls, grilled entrées and house-made desserts, all complemented by a curated selection of wine, sake, and signature cocktails. Savor the flavors of the island over a sunset dinner or a casual evening with friends. Binchotan blends contemporary grilled fare with warm island hospitality.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.