This restaurant specializes in Vietnamese cuisine. Guests may order nicely cooked broth, spicy beef and spring rolls at Pho Kapolei. After a long working day, you can taste good thai tea, iced coffee or bubble tea.
This place is well known for its great service and friendly staff, that is always ready to help you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.