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McDonald's

3.5
(1,177 reviews)

Business Details

4600 Kapolei Parkway, Kapolei, HI
96707, United States
(808) 674-4010
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4600 Kapolei Parkway, Kapolei, HI
96707, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4600 Kapolei Parkway in Kapolei, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,177 reviews
5 stars
409
4 stars
253
3 stars
204
2 stars
93
1 star
218
  • BS
    BeeNna Shrestha
    2 days ago
    1.0
    Went to McDonald’s for a quick bite, and honestly, it was our biggest regret. We should have checked the reviews first. We ordered the Spicy McCrispy, but the burgers were extremely old, chewy, and nothing like what was shown on the menu board. The burgers were basically just chicken and pickles ..no lettuce, no tomato, and definitely not what we expected. The wait was also ridiculously long, even though what we received seemed like food that had been sitting around for a while. Our order was incomplete, and the staff member kept forgetting items we had already ordered. To make matters worse, we were charged $3.98 for two cups of ??? something we still aren’t sure what we paid for. Overall, a very disappointing experience. Definitely not what you expect from McDonald’s and unfortunately we won’t be visiting this location again while we’re in Hawaii.
  • GM
    Gerardo Montelongo
    6 days ago
    1.0
    The service was the absolute worse and the manager was no help at all. The manager also throws food and was arguing with multiple customers
  • AP
    Aaliyah Plunkett
    Aug 17, 2026
    1.0
    took 30 minutes just to get my order and they got my order wrong
  • AR
    Adriana Reyes
    Aug 17, 2026
    1.0
    If I can give zero stars, I would. I waited 40 minutes in line, then get told they're closed. Have gotten my order forgotten in the past, twice. Gotten my order wrong multiple times. Absolutely worst McDonald's and customer service in the past year. Never coming again.
  • JF
    Joshua Figueroa
    Aug 17, 2026
    2.0
    Horrible and unsanitary! This mcdonalds location is smelly, dirty, inaccurate, wrongfully makes my orders, or ignores me for locals (I am a white male). Additionally, when I place a mobile order, they act inconvenienced and nosey.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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