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McDonald's

3.8
(590 reviews)

Business Details

377 Keahole Street, Honolulu, HI
96825, United States
(808) 395-9844
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
377 Keahole Street, Honolulu, HI
96825, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.8
590 reviews
5 stars
248
4 stars
145
3 stars
101
2 stars
24
1 star
72
  • HK
    Hawaii Kai
    3 days ago
    1.0
    15 minute drive thru every time
  • RH
    Reggie Hammond
    6 days ago
    5.0
    Nice Father’s Day decorations at this MCD. Nice store manager, great Ohana vibe.
  • AA
    Ayaka
    Apr 7, 2026
    5.0
    They’re really nice here. We have never had any issues with orders and have always been helpful when we have had any questions. Also clean and cute atmosphere! It was nice seeing how they decorated for spring with cute easter eggs and displays
  • TY
    Taro Yamada
    Mar 31, 2026
    3.0
    ポテトは冷えていて美味しくない
  • KA
    Kenji A
    Mar 7, 2026
    3.0
    I am writing to express my concern regarding the service at this McDonald’s location. I live nearby and frequently order from this restaurant. However, over the past two years, I have experienced more than twenty instances where my order was either incorrect or missing items. Unfortunately, today’s experience was the most disappointing. When I arrived at the drive-through window, the employee who handed me my food did not acknowledge me and appeared to be speaking to a coworker using inappropriate language while facing away from me. This felt unprofessional and discourteous. After I returned home, I discovered that one of the items I ordered was missing and that another item was incorrect. While I understand that occasional mistakes can happen, the frequency of these errors at this location has become unacceptable. If employees need to speak with coworkers during work, I respectfully suggest that they ensure the order is prepared and verified correctly before handing it to the customer. Having to drive back and forth to resolve order issues wastes customers’ time and creates unnecessary frustration. Previously, I chose not to check my order at the drive-through window because I did not want to hold up the line. However, due to repeated issues, I will now need to verify my order before leaving the window regardless of how busy the drive-through may be. I hope management will take this feedback seriously and work to improve order accuracy and customer service at this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 377 Keahole Street?

McDonald's is open every day from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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