At Kooks Coffee, our mission is to fuel the adventures of surfers (new and old souls), beach-goers, and coffee lovers alike with drinks that taste like aloha and celebrate the surf culture that defines Hawaiʻi.
At our second location, we’re bringing that same energy and intention to a new neighborhood — serving handcrafted drinks and house-made syrups made right here on Oʻahu.
We’re here to make a positive impact on the community, the ʻāina, and every person who stops by. From supporting local farmers and small businesses to crafting every drink with care, quality and community are at the heart of everything we do.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.