Hala Tree Cafe is Waikīkī's only café serving 100% farm-direct Kona coffee, grown on our family farm and crafted into exceptional espresso and brewed coffee. Every day, we bake artisan pastries, prepare breakfast biscuits and lunch from scratch, and serve everything with the same commitment to quality that we have maintained on our farm for over 15 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.