While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Yucaipa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Great food and service. Kevin took our order and was awesome. The crunchy chicken tacos are amazing by the way
NG
Noemi Gomez
Sep 7, 2026
1.0
We ordered online for my dad to pick up the food. We ordered family meal +8 of chicken mixed and extra large rice and beans and Mac and cheese and also mashed potato. They gave us no tortillas and like 8 salsas. 4 of red and 4 of green. My dad went and asked for more salsas and they said no. !!!!!. Like what??! All because the order said that is not what the order said to put? I don’t know why they think they have the audacity to say no to a customer but to also not give what WE WANT! We are very upset with how our dad was treated and will mention it to management next time. We go there Everytime and always know the guys in the back and they know us because our brother used to work there. And this guy that treated our dad that way was NOT ACCEPTABLE. Ridiculous.
MG
Marlene Gurrola
Aug 29, 2026
1.0
We went to eat inside el pollo loco last night. It was so Hot inside there no AC will the dining area because towards the register & cooks you can tell they had AC. Bad customer service it seem like everyone working there had bad attitude. The food was good they just need better workers with good attitude & customers service!!!
ME
Mary Anne Emanuel
Aug 28, 2026
5.0
Clean, fast, great service and food. Open 10am! Thank you!
ER
Elvis R
Aug 27, 2026
1.0
Decided to dine in before we hit the road and it was the worst idea ever... How can the dinning area be hotter than outside! Absolutely not a single puff of AC. Did not enjoy my food while sweating!
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