Chipotle Mexican Grill

Reviews

• MM

  Mimi Mandel

  2 days ago
  4.0
  The only reason I gave Service a 2 star? There was 1 person serving the food and as cashier. Then finally another employee came out after waiting in line for 10mins. The employees had been doing an exceptional job of helping people by herself.
• AT

  Aaron T

  3 days ago
  1.0
  Unfortunately, this location continues to suffer from significant food safety, hygiene, and cleanliness issues. Today's dine-in experience featured: - Filthy utensils with food particles + salsa stains - Broken soda machine - Empty napkins - Overflowing trash cans - Messy tables with spilled rice and melted ice - Food quality not up to par with Chipotle's usual standards, including wilted lettuce, overcooked items, and less than fresh ingredients - Bathrooms with pervasive odor and mildew smell - What appears to be low morale among staff Corporate, please forward this complaint directly to an area supervisor as the online /contact-us form does not allow me to select this location. I recommend a full audit of this location, ownership, and its practices. Customers, I recommend going to any of the other Chipotle locations in the area until this one resolves its hygiene and quality issues.
• RZ

  Ryan Zimmerman

  Sep 13, 2026
  1.0
  I have eaten at Chipotle locations all over, and I can say with complete confidence that this was by far the most appalling Chipotle experience I have ever had. The unpleasantness begins immediately upon entering. There, casually decorating the corner of the restaurant, was a collection of straw wrappers and used napkins scattered across the floor. Clearly, the concept of cleaning between customers has yet to make its way to this particular establishment. Then I encountered the woman working the food line. She was, quite frankly, one of the most disheveled employees I have ever seen serving customers in a restaurant. Her appearance was remarkably unkempt, and she had what appeared to be food smeared or stuck on the front of her shirt. Not exactly the polished first impression one expects when the person standing directly in front of you is representing the establishment. I couldn’t help but wonder how management could possibly consider that an acceptable presentation for someone interacting with customers. There is nothing wrong with having a bad day, of course, but when you are working directly with food and customers, basic grooming, cleanliness, and a presentable uniform aren’t exactly unreasonable expectations. And then came the actual ordering process. I asked for a bowl, and getting a reasonable portion of food seemed to be an exercise in negotiation. Instead of normal scoops, I received tiny little portions—a dab here, a sprinkle there—as though I were asking for ingredients from a priceless private collection rather than paying for a Chipotle bowl. After paying, I walked over to the beverage and condiment station, which somehow managed to be even worse. It was absolutely filthy. Trash, food, and used napkins were scattered around the counter and floor. There were no napkins, no utensils, and several heavily used Tabasco bottles sitting there with crust and residue around the caps that looked as though they hadn’t been cleaned since the previous administration. At this point I politely told the cashier, “This place is a disgusting mess, and there aren’t even any napkins.” Her response? “Well, we haven’t had a chance to clean up.” Oh. Well, that certainly explains everything. Apparently, in this particular Chipotle, cleaning is something that happens only after every other conceivable responsibility has been completed. Judging by the condition of the restaurant, I suspect that particular moment may be several fiscal quarters away. What was especially remarkable wasn’t merely the mess—it was the complete lack of urgency or concern about it. Nobody seemed embarrassed. Nobody seemed bothered. Nobody appeared to think that customers might reasonably expect a restaurant to be clean. I’ve always considered Chipotle to be a relatively straightforward dining experience: walk in, order food, pay, and leave. Somehow this location has elevated it into an exercise in lowered expectations. Dirty floors. Empty napkin dispensers. Filthy condiment bottles. Poor portions. Unkempt presentation. And an attitude from the staff that the customer is somehow asking too much by expecting the restaurant to be clean. Truly impressive. This isn’t a five-star restaurant. It’s Chipotle. The bar is not particularly high. And yet this location somehow managed to limbo underneath it. If corporate is interested in identifying the single location most in need of a visit from someone carrying a mop, a box of napkins, and a basic understanding of customer service, I believe I have found it. Without question, the worst Chipotle I’ve ever visited
• KK

  Kody K

  Aug 20, 2026
  1.0
  Corporate comes in here they'll fire everyone, very dirty , bathroom is worse than gaz station bathrooms Needs proper management What a shame
• HE

  H E

  Aug 4, 2026
  3.0
  Small portions.

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