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Chick-fil-A

4.1
(856 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Woodland Hills Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
20101 Ventura Blvd, Woodland Hills, CA
91364, United States

Hours

Monday6:30 AM - 12:00 AM
Tuesday6:30 AM - 12:00 AM
Wednesday6:30 AM - 12:00 AM
Thursday6:30 AM - 12:00 AM
Friday6:30 AM - 12:00 AM
Saturday6:30 AM - 12:00 AM
SundayClosed
11/26/20266:30 AM - 12:00 AM
11/27/20266:30 AM - 12:00 AM
12/24/20266:30 AM - 12:00 AM
12/25/20266:30 AM - 12:00 AM
12/31/20266:30 AM - 12:00 AM
1/1/20276:30 AM - 12:00 AM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 20101 Ventura Blvd in Woodland Hills, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.1
856 reviews
5 stars
544
4 stars
123
3 stars
59
2 stars
25
1 star
105
  • KC
    KeeKee Cerise
    2 days ago
    1.0
    ⭐ Extremely Disappointed in the Food Safety and Customer Service – October 12, 2026 My experience at this Chick-fil-A location yesterday, October 12, 2026, was extremely disappointing and concerning. While waiting for my order, I witnessed one of the food service employees wipe her nose twice with her bare hands, then take a tissue from her pocket and wipe her nose again. Without washing her hands, she proceeded to handle customers’ food orders, carry orders to customers, and grab sauces. I politely addressed the situation and asked her if she was going to wash her hands because I had just watched her wipe her nose with her bare hands. She ignored my concern and continued handling customers’ orders. I then told her that, if she was not going to wash her hands, she should not touch my food because the situation was unsanitary and unacceptable. Instead of taking my concern seriously, she became argumentative. I asked to speak with a manager, but she walked away. The two cashiers appeared unsure of what to do and told me the manager was not there. I insisted on speaking with the manager on duty, and eventually a male employee came out to address the situation. I explained exactly what I had witnessed and emphasized that employees handling food have a responsibility to maintain proper hygiene because customers are consuming that food. The employee then instructed the worker to wash her hands and told me that she had not realized she was wiping her nose with her hands. This is a serious food safety concern, not a minor complaint. Employees handling food should understand the importance of proper handwashing, especially when touching their nose or face. Customers should never have to witness this behavior or speak up to ensure basic hygiene standards are followed. I understand that mistakes happen, but food safety should never be taken lightly. I left feeling disgusted and disappointed, and I will not be returning to this location. I sincerely hope management takes this incident seriously, reinforces proper food-handling procedures, and ensures all employees are held accountable for maintaining sanitary conditions. Customers deserve to feel confident that the food they purchase is being handled safely and hygienically.
  • OM
    Obteen M
    5 days ago
    1.0
    I placed my order through the drive through and came with exactly enough money on my apple pay for my meal. I just paid rent and bills but i saved the last 12$ i had left until my direct deposit cleared to get dinner for the night from my ex favorite chickfila. I go up to the window and pay with my phone and after it went through, the cashier pulled the reader away a bit quickly and asked if that was apple cash. I said yes and he says he forgot to say that their apple pay system was having technical difficulties and if i had another payment method. I dont have another payment method and the charge , even though pending , wiped the money i had in my account for the night and i had to wait a day to get the funds back. The cashier gets his shift supervisor who immediately took a very unhelpful attitude with me. He kept insisting that since the charge will be reversed the next day there was nothing he could do about it. “Other customers didnt have this problem” is something he said when I said I don't have any other way to pay . I was upset because that was all i had to get dinner with and something about the way Richard was speaking down on me for not having any other way to pay made me feel uneasy. I left the drive thru and called to see if i could speak with someone else regarding the situation. I explained over the phone what happened and the manager couldn’t have been nicer. She immediately comped a meal for me and told me to come back. I went back to the store and after speaking with Richard again I realized i had called the wrong Chick-fil-a. I tried to calmly state my case to him but he just kept denying that it wasn't a fault on their end but on mine and my Apple Pay was the issue, even after the cashier told me there were issues earlier . (I tested my Apple Pay with the last 52 cents by transferring it to bank and it cleared and was processed immediately). It just didn't matter to him that the 12$ was all I had for dinner. Apparently you need multiple payment methods In case there system is down. So since I didn't have any other way to pay , I was in the wrong. We kept arguing back and forth till other team members got involved. I stood my ground but unfortunately i was called rowdy for stating all this and at one point Richard wanted to trespass me from the store. Another older lady came and pulled me aside to talk to me but there was no point because they weren’t willing to admit that they should have told me to not use my apple pay before scanning it. No matter what i said it was still my fault so i left and called back the other location that i mistakenly called before and explained everything. I told her to cancel the meal comp because it was the wrong location and even though she knew that she says “just because you had a bad experience at one chick-fil-a, i dont want you to think they are all like that and i don't want you to go without dinner tonight.” I also tried reaching out twice before this review just to speak with the owner about it but they are ignoring all of the messages i leave at their headquarters and falsely stating that the issue has been resolved. I called the store to see why they werent reaching out and Richard confirmed they read the report but there was nothing they want to do about it and i have to keep calling corporate. Which he was lying about because he then said it was their stores responsibility to deal with the complaints they get from corporate. So they know they made a mistake and due to discrimination they keep denying my account of the situation and proceed continuously to blame me for the events that transpired and say im the liar in this scenario. I asked him why the other location was so helpful and he said its because they “didnt deal with me when i came inside” which is another lie because they comped my meal over the phone without ever meeting me. It didnt matter what i said though because it was evident he is covering up what really happened and creating his own version of the story that protects him from any sort of backlash.
  • RK
    R Karavani
    Oct 3, 2026
    5.0
    Great fried. I lived on them when I was pregnant with my daughter
  • TT
    Timmy Turner
    Sep 20, 2026
    1.0
    There are better chickfilas in the valley. Dont bother wasting your time and money at this one.
  • OP
    Oscar Poffo
    Sep 9, 2026
    5.0
    We enjoyed every part of our visit. The food was delicious, the portions were generous, and the staff was wonderful.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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