El Rey Taco Grill was started in 2015 when the culmination of hard work and a dream merged. Our founders Mr. and Mrs. Cienfuegos worked hard for many years in the back of kitchens learning the ins and outs from dishwasher to waiting tables. Since a young age, Mr. Cienfuegos has a passion for business, and after years of apprenticeship, Mr. Cienfuegos and his wife took a leap of faith and opened our First location in Fontana, Ca. A city densely populated by many restaurants. However, our commitment to providing authentic Mexican Food that is rooted in Family traditions and recipes have proven to validate our place in the restaurant industry for the last (9) years and counting. We hope to keep serving you for many more years to come.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.