Our journey began in early 2017 when we opened our kitchen in Downey, introducing a fresh take on breakfast, brunch, and lunch. The warm reception from the community has been incredible, with many neighbors becoming regulars at Poached Neighborhood Kitchen. We deeply appreciate your support, which has turned our dream into reality. We value your feedback and love seeing your experiences shared on social media. Thank you for being part of our story—your support means everything to us.
-The Poached Team
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.