Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I returned to this location hoping for a better experience, but it was just as disappointing as the last time. If anything, the customer service has become completely unacceptable.
The biggest issue is the staff's attitude. Instead of being helpful, the employees were incredibly rude and spoke to customers with total disrespect. It is clear that there is no professional training or management oversight here. When you try to ask a simple question, you are met with hostility rather than service.
The food remains a major problem. I was served stale, cold French fries and soggy buns. The meal tasted as though it had been sitting out for hours or was improperly thawed from the freezer. It is a waste of money to eat here.
The facility is not being maintained. The restrooms were in disrepair and lacked basic essentials like toilet paper. Between the rude behavior of the staff and the lack of cleanliness, this is not a place anyone should visit.
Nothing has changed at this location. Between the rude staff and the frozen, poor-quality food, it is easily the worst experience I’ve had. Do not waste your time or money here.
BC
Bob Christ
Apr 30, 2026
1.0
I had a poor experience with the customer service . The staff seemed [unhelpful/uninformed] regarding [specific issue], and I left feeling that my concerns were not valued. Based on this experience, I would be hesitant to return or recommend their services until improvements are made.
JM
Jose Morales
Apr 15, 2026
3.0
Too minimalist and cold
The place looks and feels empty and lifeless. The style is so minimalist that it feels sad and far too quiet. The most disappointing part was the play area, which was completely empty and desolate, taking away the family atmosphere.
The decor lacks color. Both the customer service and the cleanliness were quite mediocre, barely meeting the bare minimum. This location needs music, colors, and more of an atmosphere to feel welcoming. There are definitely better and worse McDonald's out there, and this one no longer stands out for its warmth; it feels like a very cold place.
El lugar se ve y se siente vacío y sin vida. El estilo es tan minimalista que resulta triste y demasiado silencioso. Lo más decepcionante fue la zona de juegos, que estaba completamente vacía y desolada, lo que le quita todo el ambiente familiar.
A la decoración le falta mucho color. Tanto la atención al cliente como la limpieza fueron bastante regulares, cumpliendo apenas con lo mínimo. Este lugar necesita música, colores y más ambiente para sentirse acogedor. Definitivamente, hay de McDonald's a McDonald's, y este ya no destaca por su calidez; se siente un lugar muy frío.
LB
Liz Beth
Apr 10, 2026
5.0
They have a play place, small but clean. You can only be at the play place for 30 minutes max. It's clean. Staff wiping and cleaning the tables and play place area. A lot of packing available too.
What are the regular dine-in hours for McDonald's at 15710 Leffingwell Rd, Whittier, CA?
The McDonald's location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-through hours for this McDonald's?
Drive-through service is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When can I order delivery from this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it is available until 11:30 PM.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no contact delivery services.
How can I place an order online for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location offers a drive-thru service.
What nearby restaurants can I visit before or after dining at this McDonald's?
Nearby restaurants include Ortega's Fish and Grill, Taqueria Colima, Gina's Pizza, Arturo's Puffy Taco, Tacos Oscar El Gordo, and Little Caesars Pizza.
Are there nearby convenience stores or gas stations if I need to make a quick stop?
Yes, nearby convenience stores and gas stations include ExtraMile, AMPM, ARCO, Chevron, BP, and Liquor Land.
What local services or amenities are close to McDonald's at 15710 Leffingwell Rd?
Nearby services include Whittier Terrace Apartments, U-Haul Moving & Storage, Oasis Nails beauty salon, Western Union money transfer, Los Angeles County Fire Department Station 15, and several liquor stores such as Liquor Mart and Island Liquor.
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