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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(445 reviews)

Business Details

(818) 991-5555
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westlake Village, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30895 E Thousand Oaks Blvd, Westlake Village, CA
91362, United States

Hours

Monday5:00 AM - 6:00 PM
Tuesday5:00 AM - 6:00 PM
Wednesday5:00 AM - 6:00 PM
Thursday5:00 AM - 6:00 PM
Friday5:00 AM - 6:00 PM
Saturday5:00 AM - 6:00 PM
Sunday5:00 AM - 6:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 30895 E Thousand Oaks Blvd in Westlake Village, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.1
445 reviews
5 stars
243
4 stars
105
3 stars
38
2 stars
18
1 star
41
  • JD
    Judith Gonzalez Duarte
    Aug 17, 2026
    1.0
    ⭐️⭐️ Not a great experience. I placed my pickup order an hour in advance and arrived about five minutes before my scheduled pickup time. The employee immediately told me she didn’t have my order and then told me, “You’re not supposed to come before your pickup time.” I’m sorry, but I should be able to arrive whenever I want. Then, while we were talking, the order suddenly appeared. I find it hard to believe that an order placed an hour in advance wasn’t received until five minutes before pickup. The attitude and lack of customer service were disappointing.
  • MG
    Mason Grey
    Jul 12, 2026
    4.0
    Got back to it after a while, and I am here to stay. Doing a good job and actually started listening to my requests. Give them a try.
  • KM
    Ken Miller
    May 6, 2026
    4.0
    Fantastic spot for a quick coffee and breakfast! The staff is always friendly, and the donuts are deliciously fresh. Love their seasonal flavors—definitely worth stopping by!
  • AJ
    Ashley Jordan
    Apr 26, 2026
    1.0
    This was one of the worst customer service experiences I’ve had in a long time. After reading the other reviews, it’s clear I’m not the only one having issues with the same employee. The short-haired older woman who appears to be the manager (picture shown below) is incredibly rude, dismissive, and completely unprofessional. She clearly does not care about customers or representing this business in a positive way. She spoke to me with attitude from the start, couldn’t answer basic questions about the menu, and was zero help throughout the entire interaction. What really crossed the line was her behavior in front of my children—she actually stuck her tongue out at me, which was shocking and unacceptable for someone in a management position. On top of that, she failed to ring up an item my daughter ordered (avocado toast), then laughed it off like it was no big deal. To make matters worse, all of our drinks were made incorrectly. When I expressed frustration, a younger employee told me not to be “mean,” which was completely inappropriate considering the situation and how we were treated from the beginning. Whoever owns or oversees this location needs to take these reviews seriously. This employee is damaging your business and reputation in the Westlake area. Customer service like this is unacceptable, especially from someone in a leadership role. I will not be returning to this Dunkin’, and I will be filing a corporate complaint.
  • CH
    Craig Harrison
    Aug 16, 2019
    5.0
    Mmmmm... The double chocolate! Mmmmmmm mm!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Westlake Village, CA?

Dunkin' in Westlake Village, CA is open every day from 5:00 AM to 6:00 PM for dine-in and from 5:00 AM to 5:30 PM for delivery.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 30, 2026Yext Knowledge Graph
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