Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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terribly rude staff refused to give me order at window and told me i had to park after i had already been told to pull to the second window (there’s no more than 6 parking spots in their lot). being young doesn’t give you a right to have an attitude to CUSTOMERS at your BUSINESS. re-evaluate your staff because they’re immature.
JP
Jonathan Porras
May 5, 2026
2.0
Half the staff have attitude and seem like they really don’t want to be there. Especially the older guy at the register. He really needs customer service training and should be happy he has a job cause I really can’t see him doing anything else . Nothing is more irritating when your order is wrong, and the cashier throws his arms in the air and gets all upset. No apology or anything.
AA
AlexandertheGreat
Mar 30, 2026
1.0
Why why do your employees ALL have to be so rude. I made a promise to never come here again.. I hate to admit it but we spend at least $110-$160 per week here.. doing a Sunday morning breakfast and a Friday night dinner.. that’s the weekly fast food treat for our kids and we religiously come here every week and every single week, everyone in the drive through is so rude. Or miserable? Or both. I’ve never seen such a miserable group of people. They are rude, nobody smiles, they don’t say hello or thank you and when I point out that they incorrectly gave us something (I check because they always screw up or short our order), they get so irritated like it’s our fault.
Tonight they didn’t give us the toy that comes with the happy meal and when I mentioned “I’m sorry the toy is missing”, the guy at the drive through window gets so rudely irritated like it’s my fault for asking and then gets agitated and he rudely tells me “it’s in the bag man!”. I tell my six year old daughter, it’s in the bag don’t worry baby” and when we get home, we realize we’ve been lied to. I pulled out my receipt and called and after about 15 rings, someone finally picked up and I get the manager on the phone, With the manager telling me that she’s sorry, they ran out of toys for their happy meal, days ago and at this time there are no toys.. oops sorry.
This McDonald’s has a very low bar when it comes to hiring people because I cross the entire location, the management does a very poor job of hiring people. Most of the staff is lazy, aggressive, and rude, And quite literally, I haven’t met anybody who cares even a little bit. I know it’s just a McDonald’s job, but this is a very very poorly ran operation..
@McDonald’s, If this is a corporate ran store, then shame on you for letting it get this bad… — And if this is a franchise store that is owned by an individual, then shame on the business owner for allowing such a poorly ran business..
Obviously, and reading the reviews for this location, this is a concurrent running theme of POOR all around.
MY ENTIRE FAMILY HAS AGREED NEVER TO COME TO THIS LOCATION, EVER AGAIN. WE ARE DONE FOR THE FINAL TIME..
What are the operating hours of McDonald's at 11920 Wilshire Blvd?
McDonald's at 11920 Wilshire Blvd is open 24 hours every day of the week.
Is the drive-through at this McDonald's location open 24 hours?
The drive-through operates 24 hours on most days; on Wednesday and Thursday, it operates from 4:00 AM to 3:00 AM the next day.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 through McDonald's website or via the McDonald's app, including same-day and no-contact delivery options.
What payment methods are accepted at the McDonald's on Wilshire Blvd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, the location provides WiFi and supports mobile ordering, mobile offers, and McDelivery services.
Where can I find the McDonald's full menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I earn rewards at this McDonald's location?
Yes, through MyMcDonald's Rewards, customers can earn points for free food; learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dining options are available around McDonald's Wilshire Blvd?
Nearby dining includes Belle Vie Food & Wine (French restaurant), Upper Crust Pizzeria, and Doner Corner (Mediterranean/Turkish). Customers can enjoy diverse cuisines before or after visiting McDonald's.
Are there nearby retail stores or fitness centers near McDonald's for visitors?
Yes, Ross Dress for Less offers clothing shopping close by, and California Home Fitness as well as Ultimate Performance Los Angeles provide gym facilities nearby.
How can nearby places enhance my visit to McDonald's on Wilshire Blvd?
You can combine your visit with nearby spots like The Block Brentwood for boxing classes, or enjoy a meal at other local restaurants such as Fatburger or California Pita & Grill. This makes for a convenient and enjoyable outing.
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