Brand Certified
El Pollo Loco
3.6(453 reviews)
Certified by El Pollo Loco • Aug 30, 2026
Business Details
6430 Platt Ave, West Hills, CA
91307, United States
Certified by El Pollo Loco • Aug 30, 2026
(818) 712-9484
Certified by El Pollo Loco • Aug 30, 2026
https://restaurants.elpolloloco.com/ca/west-hills/6430-platt-ave
Certified by El Pollo Loco • Aug 30, 2026
About
Certified by El Pollo Loco • Aug 30, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in West Hills,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiAvailable
Location
Certified by El Pollo Loco • Aug 30, 2026
Hours
Certified by El Pollo Loco • Aug 30, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM
Reviews
3.6
453 reviews
5 stars
210
4 stars
71
3 stars
61
2 stars
22
1 star
89
- MKMike “Q” KAug 17, 20261.0First off, I had to wait over 15 minutes while people who ordered after had already received their food. Then, when I had to walk up myself to grab the food, they gave me the fully wrong order, at which point, I was just agitated so ate it as it's close enough. But when the employee realized she gave me the wrong order, she came up to me with attitude like I did something wrong. Then when I asked for a manager and/or her name, she just walked away. Absolute disgusting service.
- LLLess Stress Moving, LLCAug 8, 20265.0Mariacarmen thank you very much she was so nice.I literally came one minute before they closed and had no idea , they closed at 10pm but she was very nice and was still able to help us so friendly and professional!!!
- RGRafael GranadosJul 28, 20265.0Best chicken ever.
- MCmaria cruzJul 2, 20265.0Excelente servicio muy delicioso el pollo y amigables el pollo sabroso lo recomiendo
- TSThirumoorthy SMay 30, 20264.0Nice offers for couples. There are some options for veggies BRC Burrito, Guaocamole chips and veg salad.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in West Hills?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sundays from 10:30 AM to 10:00 PM.
Where is El Pollo Loco located in West Hills?
El Pollo Loco is located at 6430 Platt Ave, West Hills, CA 91307, USA.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken entrees and handmade guacamole, salsas, and dressings.
Does El Pollo Loco offer drive-through services?
Yes, El Pollo Loco in West Hills has a drive-through service for customer convenience.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards for payment.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Can I order food online or via an app from El Pollo Loco?
Yes, you can order from their menu online at https://order.elpolloloco.com/menu/ or through their El Pollo Loco mobile app available on the Apple App Store.
Are there other restaurants near El Pollo Loco in West Hills?
Yes, nearby restaurants include Wendy's and McDonald's, both fast food and burger options, as well as Poke Poke Bar and Bagelicious, offering diverse dining choices.
What nearby amenities can customers visit before or after dining at El Pollo Loco?
Customers can visit Platt Village Shopping Center for shopping or get their hair styled at King & Co Hair Styling and Sarah4Hair at King & Company Hair Salon, both nearby beauty salons.
Where can I find banking or financial services close to El Pollo Loco?
Nearby financial services include Wells Fargo Bank and Wells Fargo Advisors for banking and investment needs.
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