Welcome to Changan Kitchen – West Covina, the newest addition to our growing family of restaurants and proudly our 6th location in Southern California. For years, we’ve been dedicated to bringing the authentic flavors of Xi’an and Northwest China to our communities. From freshly made Biang Biang noodles and hand-pulled noodles to our famous Rou Jia Mo, dumplings, and traditional specialties, every dish is prepared with quality ingredients and passion. We appreciate the continued support from our loyal customers and are excited to welcome new guests to experience the taste of Chang’an. We look forward to serving you soon!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.