Wallace Chicken in Walnut, CA, offers more than just a meal; we provide an inviting dining experience with our delicious and affordable menu items, including the popular $3.99 chicken sandwich. Our restaurant is dedicated to serving quality dishes and fostering community connections by supporting local initiatives and hosting neighborhood events. Join us to enjoy savory flavors in a warm atmosphere, reflecting our strong commitment to the Walnut community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.