Brand Certified
El Pollo Loco
4.0(703 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
495 S Melrose Dr, Vista, CA
92081, United States
Certified by El Pollo Loco • May 17, 2026
(760) 643-0600
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/vista/495-s-melrose-dr
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Vista,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.0
703 reviews
5 stars
370
4 stars
156
3 stars
65
2 stars
45
1 star
67
- ALAlissa LambertMay 9, 20261.0This is the worst pollo loco I have been here a few times and they always mess up everything. Today I ordered a classic tostada salad and they charge me for a double which has happened before and I said no salsa Fresca and it still had some on it. They also messed up 2 out of my 3 drinks. I also said like 4 times 2 ranch please for the salad. I also asked again at the window is there 2 ranch they said yes and when I looked in the bag there was no ranch
- JPJose PatinoMay 8, 20261.0Accused me of doing graffiti the second I walked thru the door.
- ABAleezah ButlerMay 6, 20265.0Went to El Pollo Loco and had a really good experience. Raul was super helpful and made sure everything came out right. He was friendly, and made the whole place feel welcoming. it was clean and everyone was polite, worked fast, and had a good attitude. The food was honestly really good quality. The chicken tasted fresh off the grill. The sides were fresh and everything tasted like it was actually prepared with care. You can tell this location takes pride in both the food and customer service. Definitely one of the better experiences I’ve had at El Pollo Loco thanks to Raul and the team!!!
- AGAnabel GarciaApr 27, 20261.0They forgot my drink and I talked to the manager she did not want to replace my meal for the inconvenience this is ridiculous do better take care of the customer I don’t have to drive back for something you guys couldn’t do right!!!!!!!!
- AHAlejandra HernandezMar 18, 20265.0Muy buen lugar me encanto aparte de la comida los chicos que atienden son muy amables me encanto la experiencia y el lugar muy limpio sin duda regresaría.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Vista, CA?
El Pollo Loco in Vista, CA is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 495 S Melrose Dr, Vista, CA 92081, USA.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco offers Mexican cuisine, specializing in fire-grilled chicken prepared with a special marinade and handmade salsas and guacamole.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Vista has a drive-through service for convenient ordering.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards as payment options.
How can I place an order at El Pollo Loco?
You can order online through their menu link at https://order.elpolloloco.com/menu/ or use the El Pollo Loco mobile app available in the Apple App Store.
How can I contact El Pollo Loco by phone or email?
You can reach El Pollo Loco at +1 760-643-0600 or email them at epl3885@eplfranchisee.com.
Are there any nearby restaurants where I can explore different cuisines after visiting El Pollo Loco?
Yes, nearby you can visit Pho-Ever or Phô-Ever Vietnamese Cuisine for Vietnamese food, Thai One On for Thai cuisine, and Ohana Hawaiian BBQ for Hawaiian barbecue dishes.
What nearby amenities can I find around El Pollo Loco in Vista?
Close to El Pollo Loco are spas like Melrose Spa Vista, nail salons such as J's Nails and Spa and ProfessioNAIL, and fitness centers like Aequitas Fitness, providing options for relaxation and wellness.
Which nearby places can help me with banking or financial services near El Pollo Loco?
Nearby financial services include Comerica Bank and a LibertyX Bitcoin ATM for convenient banking and currency exchange needs.
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