Location.com logo
Brand Certified

Baskin-Robbins

4.2
(234 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 550 Hacienda Drive Suite 102, Vista, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
550 Hacienda Drive Suite 102, Vista, CA
92081, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 550 Hacienda Drive Suite 102 in Vista, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

4.2
234 reviews
5 stars
152
4 stars
31
3 stars
15
2 stars
7
1 star
29
  • MC
    Michael Connealy
    Jun 24, 2026
    5.0
    Too high prices not enough selection. NOT 31 flavors 6 bucks for a cone cone on people
  • DR
    Diego Vazquez Romo
    Jun 17, 2026
    1.0
    I had a very disappointing experience at this Baskin-Robbins location. When I entered the store, one employee was working on a cake while no one was available at the counter. I waited approximately 5–10 minutes before another employee finally came out to assist me. I clearly ordered one cup with two scoops: Cookies & Cream on the bottom and another flavor on top. The employee informed me that she needed to get the Cookies & Cream from the back, which I had no problem with. However, there was repeated confusion regarding a very simple order. She seemed to think I wanted two separate cups, and even after I clarified multiple times that I wanted one cup with two scoops, the misunderstanding continued. The interaction became increasingly frustrating because of the employee’s attitude. When she asked whether I wanted lids, I was confused since I had only ordered one cup, and when I asked for clarification, her responses came across as dismissive and condescending. After I once again explained my order, she stated, “That’s not what you said,” in a manner that felt unnecessarily argumentative rather than helpful. What should have been a simple ice cream order turned into an uncomfortable and unpleasant experience. Mistakes happen, but the lack of professionalism, poor communication, and condescending attitude made the situation far worse than it needed to be. As a result of the way I was treated, I chose not to purchase anything. After waiting several minutes and being spoken to in a dismissive and disrespectful manner, I felt it would have been disrespectful to myself to reward that kind of customer service with my business. I left without the ice cream I originally came in to buy. I hope management addresses both customer service and employee training at this location. I also have a video of the interaction and would be willing to provide it if management wishes to review what occurred.
  • MS
    Madison Sawyer
    Jun 17, 2026
    1.0
    My family and I have been regular customers at this Baskin-Robbins for years. As locals, it’s one of our favorite places to stop for ice cream, whether it’s for an everyday treat or to celebrate special occasions. The staff is a hit or miss regarding friendliness but when it comes to a simple scoop I’ve never had an issue! Recently, I celebrated my 21st birthday and received a cake from this location. My mom picked it up and mentioned that there was a second one to display in their cake showcase joking that the employees must have liked doing the floral decorations. Unfortunately, during the four-minute drive home, the cake had structure completely shifted apart with the middle billowing out on both sides. By the time it arrived, it lost all structural integrity and was merely a cake in some sort of blob flat like shape, no height nor definition. It seemed as though the cake may not have been fully set before it was given to us, despite the order having been placed four days in advance. I debated writing this review but I suggest people be wary (I’m not sure if it’s a reoccurring issue but nonetheless). Never thought we would have this problem, especially since it’s so close and such a short drive. I would hate for someone who has a longer drive than us to go home and have the cake completely fallen apart. We still enjoyed every bite because the cake was absolutely delicious. It was a bit of a letdown, especially since we experienced a cake mishap last year as well when my birthday cake was decorated with someone else’s message. My family loves the local aspect of this location since it makes cakes so easy but we hope they can fix their attention to detail:)
  • TS
    Teresa Soares
    Jun 6, 2026
    5.0
    Great icecream, great service with a smile and he was running the place by himself.
  • VE
    Vitamin Ebc
    Apr 25, 2026
    1.0
    Listen, you guys are being incredibly slow and dismissive, moving like groggy flies before hibernation. It’s honestly pathetic how you drag out orders and ignore everyone. Your lack of professionalism is on another level.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

This information is certified by Baskin-Robbins and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: