Jamba

Reviews

• RM

  Rich Montgomery

  Jul 28, 2026
  1.0
  Every time I order through the app, which is quite often, and the manager, Belem, is working, my order is not what I ordered. I have gotten into arguments with this manager several times now, and whether it’s because I didn’t get split cups (because add on make more product that won’t all fit in the regular cup, or I add protein to a smoothie bowl, which is an option on the app, she will immediately go to arguing about why she doesn’t give you what you pay for. This last time, I added protein to 2 bowls, and paid for it, and when we went to pick them up, she told us that the bowls are premade, and they can’t do add ons. Then she said they did add it, but when we asked the employee who made the bowls, because we watched him make them, if he added protein, he said no he didn’t add protein…and the manager still argued. I spend a lot of money with your company, only to get an attitude and an argument from the manager nearly every time. This has only been since we have seen her at this location as the manager. Never had an issue with any of the other employees.
• CG

  Claudia Gelatinas

  Jul 27, 2026
  5.0
  As a small business owner, I completely understand what it's like to be busy with a lot of orders. Even though the lobby was full, the staff remained friendly, polite, and professional. They never made us feel rushed and continued to provide excellent customer service with a positive attitude. They truly made my experience wonderful.
• KV

  Kenneth VanTassel

  Jul 27, 2026
  5.0
  Service was excellent! There were five of us, and even though the team was busy with only two employees working, they were able to assist us quickly at the Kiosk. Both team members had a positive attitude, took the time to welcome every guest, and provided outstanding hospitality throughout our visit. Great visit! Thank you for the excellent hospitality, Jamba!
• JC

  Jenny Caruso

  Jul 25, 2026
  1.0
  Walked in and the place was empty, had a party of 4 with me. We said we were ready to order and they told us-“sorry use the kiosk.” I thought that was weird because all the workers weren’t busy. Very impersonal-felt like we were bothering them. Also the quality of açaí bowls was poor. Strawberries seemed like they been sitting in honey for weeks, and were minced. Then they told us after we ordered that they were out of peanut butter. On top of it the place was not clean-tables outside were filthy. Will not be going back.
• CW

  Cindy Wright

  Jul 23, 2026
  1.0
  Horrible customer service. I arrived for drinks at 6:05 I ordered online around 5:32pm it is now 6:18 & its not ready. They are working on the orders for the people in the lobby i yet to recieve my drinks, theu dont even greet you when you walk into this jamba juice. When i mentioned to the girl they forgot my ginger shot on my online order she told me I am supposed to grab it myself when I get here. Mind you i sent my daughter to pick up my order. All other jamba juices get the entire order ready ive never had to grab my own anything. If they expect customers to grab the ready to go stuff themselves they need to add that information to the app because I dont always go myself to pick up my orders I send my daughter sometimes. This is the not first time ive recievec bad service at this specific location. Unfortunately my husband is in the hospital and its my only choice but after today I think I might be done.