While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Visalia,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Por primera vez en Estados Unidos fui discriminado por mi acento, empecé a ordenar y un cajero que era un joven blanco, en cuanto empecé a ordenar en inglés, no me quiso atender por qué decía que hablaba español cuando lo estaba haciendo en inglés y otra persona que aparentemente era el manager o algo así le dijo que me atendiera que yo estaba ordenando en inglés y para no discutir más, mejor me atendió el, pero nos comunicamos en inglés sin ningún problema, solo que el otro guy no me quiso atender, racismo puro, no entiendo como tienen trabajando al alguien que no quiere atender a alguien porque tiene acento, eso es racismo puro 😡
RM
Robert Matheny
May 2, 2026
5.0
Excelleent
MG
Maria Guerrero
May 1, 2026
1.0
Horrible service I’m surprised how this place is still open 👎🏿
MS
Melissa Snapp
Apr 23, 2026
5.0
Amber had the best customer service thank you for all your help
DD
Deena
Mar 31, 2026
1.0
When we got there their computer was down so no one could order anything unless you went through the drive-thru AI is stupid computers are stupid when it comes to ordering food it's just ridiculous when you're in the drive-thru and you are paying and you forget extra salad dressing and they won't sell you any because you'd have to go through the drive-thru all over again that is ridiculous whoever said that up sucks you should be able to purchase something at the window if you forget
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: