El Pollo Loco

Reviews

• SM

  S Miller

  Aug 5, 2026
  5.0
  I am always so satisfied every visit to El Pollo Loco, never a time when the food isn't phenomenal!!
• JE

  Jessica Evans

  Jul 31, 2026
  1.0
  I'm not understanding what is so difficult about giving an extra dressing that I paid for. Everytime I order delivery and pay for an extra dressing I never get it! I shouldn't have to be there to tell them to put it in the damn bag if I paid for it .... I'm so sick of you guys getting my money for free. Also, I'm not expecting authentic Mexican food, but that has to be the most disgusting chicken tortilla soup I've ever tasted. So double waste of my money there...awesome 👍🏻
• DR

  Debra Russell

  Jul 30, 2026
  2.0
  Wow bowl was like soup, when we asked about it, we were dismissed. Bad customer service
• AB

  Aaron Brewer

  Jun 21, 2026
  1.0
  I use to love coming here to lately they did wrong with me and my fiance order they were even laughing at us when we got there and messed up on are orders I had a receipt to prove to them I order guacamole and when my fiance showed it to them they still acted like he was lying I'm so over coming here ever again we been coming here for a long time and are mash potatoes look like soup when we got it it so ridiculous how people can treat you after you come here for awhile I'm so over coming here anymore this place is a joke now to me and my fiance I'm so upset like me well never come back here ever again I'm just so fed up there liars here they never even called my number oh my friend called your number they said out loud screaming it keep screaming it so I can hear it my friend did call the number friends last I check this is a work place not to makebuddies maybe after work make friends but when your doing business you don't hold yourself like that they act like you act like work people in a work environment I should know I grew up in a business they think Idk know how they are either oh but little do they know I do know how they are I'm so fed up and 100 percent over this place.
• JM

  Jamie MN

  May 27, 2026
  4.0
  For fast Mexican food, this place is my favorite. The food is good and better quality, and the prices are good for the portions.