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McDonald's

3.7
(1,907 reviews)

Business Details

7161 Sepulveda Blvd, Van Nuys, CA
91406, United States
(818) 994-0601
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7161 Sepulveda Blvd, Van Nuys, CA
91406, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7161 Sepulveda Blvd in Van Nuys, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,907 reviews
5 stars
851
4 stars
334
3 stars
260
2 stars
138
1 star
324
  • VD
    Victoria D
    1 day ago
    5.0
    Everything was great.i ordered through the kiosk and got my order fast. Very good
  • AG
    anthony gianforte
    3 days ago
    1.0
    This location needs corporate oversight and serious reform. I do not typically eat McDonald’s, but this location is right next to my house and should be a quick, convenient spot on lazy days; however, they consistently miss the mark. This was not my first bad experience here, but it will absolutely be my last. Staff: The staff is dismissive at best. Do not come here expecting to be acknowledged, helped, or treated like a paying customer. They push customers toward the kiosks so aggressively that they will ignore people standing at the counter. And when you finally do get someone’s attention, the response is usually rude, careless, or completely unhelpful. Even when the kiosk is the problem, the solution is apparently to send you to another kiosk rather than actually assist you. It feels less like efficiency and more like a way to avoid basic customer service, communication, and accountability. Food: I have a hard time believing McDonald’s corporate standard is this low, so I will keep this specific to this location. The fried items taste like they are coming out of old, dirty oil. The fries I received were half-filled, cold, soggy, limp, and tasted like they were fried in motor oil. The chicken nuggets were cold, dense, crumbly, and had a texture closer to cardboard than chicken. Both the McDouble and McChicken buns were so burnt they looked completely unacceptable to serve. This was not a matter of “fast food not being gourmet.” This was food that should not have been handed to a customer. Facility: The dining room is consistently uncomfortable. Today, it felt hotter and muggier inside than it did outside. The AC clearly was not doing its job, assuming it was even being used. The dining area is also consistently neglected. It is not always catastrophically filthy, but it never feels clean either. It looks like tables, floors, and common areas are not being properly maintained between customers or throughout the day. As for the restrooms, skip them. Hold it until you get home. Trust me. Ownership/Management: This location is reportedly owned by the Marroquin family, operating as “The McMarro Family,” which appears to own multiple McDonald’s locations throughout the San Fernando Valley, Antelope Valley, and Ventura areas, along with other restaurants (53 in total). With an operation that large, there is no excuse for this level of service, food quality, cleanliness, and basic customer neglect. All those restaurants, all that revenue, and this location still cannot provide fresh fries, decent service, a clean dining room, or even a basic soda refill? This location is not just underperforming; it is embarrassing. I’ll be sure the Marroquin family does not receive my business, under any of their fictional family names, whatsoever.
  • JS
    Jesus Sevillano
    Jun 21, 2026
    2.0
    This restaurant likes to forget your sauces. It is the second time happening to me at this place and even worse you call them to let them know that they forgot one item that is not even free because they charge you for it. And it's like they don't care.
  • RH
    Robyn Hibbert
    Jun 16, 2026
    5.0
    Staff here is sooo sweet and nice EVERYTIME I go in. Even when they are super busy, the front Dude always has a smile on his face and welcomes me and says hi and remembers me from the last time I came in and the workers always make my food as fast as they can . always a pleasure going to this location, ☺️🙃
  • JP
    jason p
    Jun 3, 2026
    1.0
    Umm went this am the woman working drive thru too busy talking to fix my order took 10 min and I was the only one in drive thru , uh they charge 10 cent for a bag for Togo food ? Umm and 2.50 for 1 hash? Might as well go to sit down restaurant. Won’t be back to this location again . It says family owned .. do better we as customers have choices don’t rip off your customers !

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 7161 Sepulveda Blvd, Van Nuys?

The drive-thru is open 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.

When can I order delivery from this McDonald's location?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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