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El Pollo Loco

3.8
(873 reviews)

Business Details

6411 Sepulveda Blvd, Van Nuys, CA
91411, United States
(818) 785-8008

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Van Nuys,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiAvailable

Location

El Pollo Loco
6411 Sepulveda Blvd, Van Nuys, CA
91411, United States

Hours

Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.8
873 reviews
5 stars
431
4 stars
173
3 stars
91
2 stars
46
1 star
132
  • SA
    Stefanie Avendano
    4 days ago
    2.0
    Very disappointed today. My chicken was dry.
  • ND
    Natalia D
    Jul 6, 2026
    1.0
    Prices skyrocketed in just a few months while food quality plummeted.
  • ME
    Mohamed Elkrytly
    Jun 22, 2026
    5.0
    I had a great experience at El Pollo Loco. The chicken was fresh, hot, and very delicious. I especially want to thank Sergio and Gladys for their excellent customer service. They were both very friendly, patient, professional, and helpful. They took the time to assist me and made me feel welcome. Employees like Gladys and Sergio make a big difference. Thank you both for the great service and for making my visit enjoyable. I will definitely be coming back!
  • JL
    Jenna Love
    Jun 21, 2026
    5.0
    El Pollo Loco is on a hot streak right now. They’ve seriously leveled up their food, their service, and their overall vibe. The fire‑grilled chicken tastes better than ever juicy, smoky, and seasoned perfectly. You can tell they’ve tightened up their kitchen game because everything comes out fresh and hot. Their bowls and tostadas feel more balanced and flavorful, and the ingredients taste cleaner and more vibrant. I’m obsessed with their double chicken avocado salad it’s crisp, filling, and actually feels healthy. The staff has stepped it up too. Service is quicker, the dining room is spotless, and the whole experience feels more polished. El Pollo Loco isn’t just maintaining; they’re actively improving. If you’re craving something fast but still fresh and satisfying, they’re absolutely killing it right now.
  • GG
    Guadalupe Garcia
    Jun 19, 2026
    5.0
    It has been awhile since I've been to this location. I ordered through their kiosk AND was able to use a coupon by scanning it in. No more than 5 minutes passed when my order was called. Service was prompt. Everything I asked for was provided. Food was hot and great. Kudos to the employees and management.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Van Nuys?

El Pollo Loco in Van Nuys is open daily from 10:00 AM to 10:00 PM.

What types of payment are accepted at El Pollo Loco?

They accept American Express, Discover, and Visa credit cards.

Brand Certified Facts from El Pollo Loco

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Certified July 26, 2026Yext Knowledge Graph
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