This profile is uncertified and using publicly sourced data
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Business Details
About
Cookie ShopDessert Shop
About Lady Di's
Delicious soft-and-chewy cookies, rich brownies, decadent cupcakes, fresh caramel apples, incredible chocolate-dipped strawberries, yummy soft-serve ice cream, moist and flavorful gluten-free cupcakes and gluten-free cookies, and more can be found at Lady Di's Cookies & Sweets, conveniently located in Santa Clarita, California!
Lady Di's Cookies & Sweets is nestled in the beautiful Westridge Shopping Center. Stop by the cheerful shop, found at 26882 The Old Road in Valencia, to treat yourself to the best desserts available in Santa Clarita and beyond! While you're there, indulge in a cup of freshly-brewed coffee or espresso for an utterly delightful experience.
Location
Hours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.