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Baskin-Robbins

3.3
(36 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 775 W State Highway 20, Upper Lake, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
775 W State Highway 20, Upper Lake, CA
95485, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 775 W State Highway 20 in Upper Lake, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

3.3
36 reviews
5 stars
16
4 stars
2
3 stars
6
2 stars
2
1 star
10
  • CC
    Christina Craig
    Jun 24, 2025
    5.0
    I recently had a cake done at this location, they don’t do online orders so I called in was informed they didn’t have what I was looking for but the guy taking my order said he would be able to order the stuff and have it the next day this was super short notice for them but did it anyways with great customer service. I picked up my daughter’s cake a couple days later it was so perfect. Thank you guys so much !!!
  • CG
    CA Wergin (Nor_Cal gal)
    May 19, 2024
    2.0
    Stopped at the drive thru yesterday to get a couple of cones. Hubby got a single scoop chocolate chip in a waffle cone and I ordered a single Rocky Road in a waffle cone. We don't have Rocky Road. Ok, give me a Pecan Praline then. We are out of that too. Well, what do you have? After a long pause and heavy/disgusted sigh, the guy starts to name a few. I quickly made a selection and he read my orderback to me correctly. When I got to the window, he handed me the CC/waffle cone and then proceeded to give me mine...in a small paper cup. My scoop looked like a Jr. size 😡. Hubby's scoop wasn't any bigger either. I told him it was supposed to be in a waffle cone as well. He took it from me and proceeded to dump it, spoon and all into a waffle cone and then gave it to me. I paid and drove off. The waffle cones were stale and chewy... pretty gross. I will not be going back there. Service and attitudes were stale as well.
  • LL
    Liam
    Mar 19, 2023
    5.0
    Mujtaba was very helpful and kind, he made our experience enjoyable and the milkshake was amazing. 10/10 would come back just to see him again ;)!
  • LL
    lily
    Jun 15, 2019
    2.0
    wouldn’t recommend. i love baskin robins but this particular shop wasn’t the greatest. we stopped to get gas and saw BR. we all got waffle cones and they were all very stale. my brothers was broken in half and the worker didn’t really care. although it was tasty, ice cream in some bins was freezer burned. and i had a chunk of ice in my cone.. i hate being a downer, but the workers weren’t happy to do their jobs. no one said thank you, no “come agains!” and no smiles. it was 5:30 on a saturday, it was 90 degrees outside, and was very cool inside. refreshing. i love BR, but i would pick a different restaurant.
  • AG
    Ariel Garcia
    Mar 28, 2019
    5.0
    New location. Very clean and very friendly staff

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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